The True RDP
July 22, 2015
The True RDP
Score 9 out of 10
Vetted Review
Verified User
Software Version
11.2
Modules Used
- DameWareMRC64-v11.2
Overall Satisfaction with DameWare Remote Support
Because of the number of machines I work with, being able to interact with the user logged in remotely for support as opposed to connecting to an alternate session or logging off the user is amazing. In addition, the experience between clients can carry over rather than being simply reset depending on the clients you are working with.
- Connects to every OS
- Installed the service to run, on even machines that dont have the service installed
- Works really fast and reliable
- Can do things like Disk Drives
- Event Log
- Groups
- Intel AMT
- Open Files
- Printers
- Processes
- Properties
- Automatically updates a least every 2 weeks
- Needs to have a bit more security
- Need a portable edtion to carry on USB
- Fast turnaround time with endusers
- Saves money on traveling to user
- Helping uses from a distance with no cost
If you are a consultant, saving machines that are troublesome as favorites regardless of organization can be huge. Also because connections require authentication by the domain or the computer you are connecting to, the information remains secure, while allowing the tools to work with or without a domain.