Streamlined system
Updated January 09, 2018

Streamlined system

Jack Sienkiewicz | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce HCM

We are using Dayforce across our whole organization. We went full involvement with the modules - WFM, Payroll, HR, Benefits, Recruiting, Self Service forms, Dashboards, Scheduling. It has helped us get one user record for employees across our organization and one spot for staff to look up information. It's also increased efficiency and productivity.
  • Payroll processing. It is a quick interface and no need to import records from other sources.
  • Dashboards. They provide a great look at organizational data.
  • Benefits. Simple easy to use interface for users to enroll.
  • Reporting - They are working on an upgrade but need to make it more open and not lock down filters and tables.
  • Load time on first log in - they are working on removing Silverlight but would be helpful to pull the components out before logging in.
  • More integration with recruiting and performance. They are newer modules but they need to be able to pull more information from existing employees.
  • More efficient
  • Time saver
  • Easier access to data
Much better visibility to data to compare to budget numbers for projections. Has also helped and given access to the data to more users since they don't have to worry about batch processing.
Using rules for eligibility requirements to have Dayforce notify and handle when users need to be notified.
The ability to have real time data from one record source has saved a large amount of time for our admin staff. We are able to produce the data when asked for quicker decisions and have the ability to forecast better.
Much more streamlined and easier to use.
Well suited for any size organization with complex rules. Especially geared for multi state and retail space but will work with any organization. Can be customized for multiple business process'.

Ceridian Dayforce Feature Ratings

Employee demographic data
Employment history
Job profiles and administration
Workflow for transfers, promotions, pay raises, etc.
Organizational charting
Organization and location management
Compliance data (COBRA, OSHA, etc.)
Pay calculation
Support for external payroll vendors
Benefit plan administration
Direct deposit files
Salary revision and increment management
Reimbursement management
Approval workflow
Balance details
Annual carry-forward and encashment
View and generate pay and benefit information
Update personal information
View job history
View company policy documentation
Employee recognition
Not Rated
Report builder
Pre-built reports
Ability to combine HR data with external data
Performance plans
Performance improvement plans
Review status tracking
Review reminders
Multiple review frequency
New hire portal
Manager tracking tools
Corporate goal setting
Individual goal setting
Line-of sight-visibility
Performance tracking
Job Requisition Management
Company Website Posting
Publish to Social Media
Job Search Site Posting
Duplicate Candidate Prevention
Applicant Tracking
Notifications and Alerts

Using Ceridian Dayforce HCM

1400 - Everything - applications to employees to HR, Finance, IT, and managers.
7 - Admins for each functional area - HR, Finance, IT.
Think logically and to help troubleshoot less experienced computer users.
  • HR
  • Finance
  • Data reporting
  • Labor splits
  • Using as the one stop shop for all employee matters - onboarding, doc management, etc
  • New modules - Learning, Compensation
  • Expand use of existing features
Very satisfied with product and believe we are a partner with Ceridian.

Evaluating Dayforce HCM and Competitors

Yes - Legacy Ceridian HPL and iEmployee. Both were outdated and we out grew their capabilities as an organization.
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Vendor Reputation
Functionality and a true one record system
Price point
Migration of existing data
Would not change our selection. Would choose Dayforce again.

Dayforce HCM Implementation

Fantastic implementation team. Learn to trust them as they had our best interests in mind and wanted to make the system work for us while providing best practice knowledge.
Yes - We worked on the schedule of when we would go live on each module and it was based on how each module relates with one another.
Change management was a small part of the implementation and was well-handled - Ceridian set the standard for us now in regards to system implementation. The implementation team was fantastic and is the template for how we now look at implementations and changing our scope of projects.
  • Time management - have implementation but our normal "day jobs" as well.

Dayforce HCM Training

  • Online training
  • In-person training
  • Self-taught
Was generic training and not specifically to our use case but covered each functional area.
Was generic training and not specifically to our use case but covered each functional area.
There is continual self training and education that is needed to stay current with the product but all the information is provided for us to so do.

Configuring Dayforce HCM

Have the ability to customize as needed and ourselves without having to contact Ceridian.
Think towards the future. Don't base config on what doing now but plan for future and set it up as detailed as can from the start.
No - there is no facility to customize the interface
No - the product does not support adding custom code
Able to do our own custom reports and exports

Dayforce HCM Support

Ceridian keeps making the investment to enhance and grow their support department.
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
Yes - Yes. It is amazing how frequently patches and additions are worked on and pushed live.
Being able to have direct contact with their support manager and VP to talk about our tickets and hear from them their commitment to our success. I have also been able to see more of the IT functions that I am used to when working with some of the higher tiered reps.

Using Dayforce HCM

Very intuitive. Clean and modern interface.
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
  • Self service forms
  • Time sheets, time clock, Time away
  • Pre built reports - can't customize them as I would like to with custom code
Yes - Very well. More features keep being added each release.

Dayforce HCM Reliability

Can be used for any size organization.
Very few, if any unplanned outages. If any issue did arise - was only a matter of a couple hours but never fully went down.
Once all the silverlight modules are removed will be better. No problem loading any pages otherwise.

Integrating Dayforce HCM

Does need some technical knowledge to accomplish
  • LMS
  • 3rd party benefits
Using export files to feed data.
  • Keeping with same systems
  • Doing more reporting exports
  • File import/export
  • Single Signon
WebServices for reporting
Plan out any fields you would need from the start. More is better.

Relationship with Ceridian

Constant system improvements and new features. Also have the customer idea portal where other customers submit ideas and it's amazing the amound of ideas that are rolled into the system in a short time.
Worked well with us and answered any questions as needed plus came on site as needed.
Truly became a partner with us. Have monthly calls to see how we are doing.
multiple year contract
Be upfront and list all your requirements.

Upgrading Dayforce HCM

Yes - Very smoothly and minimal down time. Nothing unexpected since our test site was upgraded months before our production environment so we were prepared.
  • Feature enhancements
  • More modules/features - including analytics.