Streamlined system
Updated January 09, 2018

Streamlined system

Jack Sienkiewicz | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce HCM

We are using Dayforce across our whole organization. We went full involvement with the modules - WFM, Payroll, HR, Benefits, Recruiting, Self Service forms, Dashboards, Scheduling. It has helped us get one user record for employees across our organization and one spot for staff to look up information. It's also increased efficiency and productivity.

Pros

  • Payroll processing. It is a quick interface and no need to import records from other sources.
  • Dashboards. They provide a great look at organizational data.
  • Benefits. Simple easy to use interface for users to enroll.

Cons

  • Reporting - They are working on an upgrade but need to make it more open and not lock down filters and tables.
  • Load time on first log in - they are working on removing Silverlight but would be helpful to pull the components out before logging in.
  • More integration with recruiting and performance. They are newer modules but they need to be able to pull more information from existing employees.
  • More efficient
  • Time saver
  • Easier access to data
Much more streamlined and easier to use.
Well suited for any size organization with complex rules. Especially geared for multi state and retail space but will work with any organization. Can be customized for multiple business process'.

Dayforce Feature Ratings

9.0
Employee demographic data
9
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
9
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
9
8.8
Pay calculation
9
Support for external payroll vendors
9
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
9
Reimbursement management
8
9.0
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
9
9.0
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
9
Employee recognition
Not Rated
Asset Management ()
Not Rated
8.7
Report builder
9
Pre-built reports
8
Ability to combine HR data with external data
9
Integration with other HR capabilities ()
Not Rated
8.8
Performance plans
9
Performance improvement plans
8
Review status tracking
9
Review reminders
9
Multiple review frequency
9
Succession Planning ()
Not Rated
9.0
New hire portal
9
Manager tracking tools
9
9.0
Corporate goal setting
9
Individual goal setting
9
Line-of sight-visibility
9
Performance tracking
9
8.6
Job Requisition Management
9
Company Website Posting
9
Publish to Social Media
9
Job Search Site Posting
8
Duplicate Candidate Prevention
7
Applicant Tracking
9
Notifications and Alerts
9

Using Ceridian Dayforce HCM

1400 - Everything - applications to employees to HR, Finance, IT, and managers.
7 - Admins for each functional area - HR, Finance, IT.
Think logically and to help troubleshoot less experienced computer users.
  • HR
  • Finance
  • Data reporting
  • Labor splits
  • Using as the one stop shop for all employee matters - onboarding, doc management, etc
  • New modules - Learning, Compensation
  • Expand use of existing features
Very satisfied with product and believe we are a partner with Ceridian.

Evaluating Dayforce HCM and Competitors

Yes - Legacy Ceridian HPL and iEmployee. Both were outdated and we out grew their capabilities as an organization.
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Vendor Reputation
Functionality and a true one record system
Price point
Migration of existing data
Would not change our selection. Would choose Dayforce again.

Dayforce HCM Implementation

Fantastic implementation team. Learn to trust them as they had our best interests in mind and wanted to make the system work for us while providing best practice knowledge.
  • Vendor implemented
Yes - We worked on the schedule of when we would go live on each module and it was based on how each module relates with one another.
Change management was a small part of the implementation and was well-handled - Ceridian set the standard for us now in regards to system implementation. The implementation team was fantastic and is the template for how we now look at implementations and changing our scope of projects.
  • Time management - have implementation but our normal "day jobs" as well.

Dayforce HCM Training

  • Online training
  • In-person training
  • Self-taught
Was generic training and not specifically to our use case but covered each functional area.
Was generic training and not specifically to our use case but covered each functional area.
There is continual self training and education that is needed to stay current with the product but all the information is provided for us to so do.

Configuring Dayforce HCM

Have the ability to customize as needed and ourselves without having to contact Ceridian.
Think towards the future. Don't base config on what doing now but plan for future and set it up as detailed as can from the start.
No - there is no facility to customize the interface
No - the product does not support adding custom code
Able to do our own custom reports and exports

Dayforce HCM Support

Ceridian keeps making the investment to enhance and grow their support department.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Yes - Yes. It is amazing how frequently patches and additions are worked on and pushed live.
Being able to have direct contact with their support manager and VP to talk about our tickets and hear from them their commitment to our success. I have also been able to see more of the IT functions that I am used to when working with some of the higher tiered reps.

Using Dayforce HCM

Very intuitive. Clean and modern interface.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
None
  • Self service forms
  • Time sheets, time clock, Time away
  • Pre built reports - can't customize them as I would like to with custom code
Yes - Very well. More features keep being added each release.

Dayforce HCM Reliability

Can be used for any size organization.
Very few, if any unplanned outages. If any issue did arise - was only a matter of a couple hours but never fully went down.
Once all the silverlight modules are removed will be better. No problem loading any pages otherwise.

Integrating Dayforce HCM

Does need some technical knowledge to accomplish
  • LMS
  • 3rd party benefits
Using export files to feed data.
  • Keeping with same systems
  • Doing more reporting exports
Yes
  • File import/export
  • Single Signon
WebServices for reporting
Plan out any fields you would need from the start. More is better.

Relationship with Ceridian

Worked well with us and answered any questions as needed plus came on site as needed.
Truly became a partner with us. Have monthly calls to see how we are doing.
multiple year contract
Be upfront and list all your requirements.

Upgrading Dayforce HCM

Yes - Very smoothly and minimal down time. Nothing unexpected since our test site was upgraded months before our production environment so we were prepared.
  • Feature enhancements
  • More modules/features - including analytics.

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