Incredibly powerful tool, a few minor issues
June 18, 2020
Incredibly powerful tool, a few minor issues
Score 5 out of 10
Vetted Review
Verified User
Modules Used
- DupeBlocker
- PeopleImport
- ReassignOwnership
- Single Table Deduplicator
- MassLeadConvert
- Lead2ContactDedupe
- Lead2AccountDedupe
- Find / Report ID's
Overall Satisfaction with DemandTools
We are using DemandTools for the following use cases:
- De-duping and importing people lists from webinars and trade shows into Salesfore.
- Mass de-duplication of leads, contacts, and accounts in Salesforce.
- De-duping purchased list against existing accounts in Salesforce.
- Real-time duplicate blocking and merging in Salesforce.
- People import saves us an immense amount of time comparing and importing lists.
- Dupe Blocker is intuitive to configure and has robust functionality.
- Single table de-dupe has allowed us to reduce our duplicate records in Salesforce by a good amount.
- There are certain pieces of functionality that simply don't work. Validity blamed it on our Salesforce org instead of figuring out how to fix the problem.
- Took over 6 months to work through the above issue and support was extremely unresponsive.
- We have saved an average of 20 hours per month on de-duplication and record import.
- Our sales team is more efficient and creating a better customer experience with a reduced amount of duplicate records in Salesforce.
Easier to use and better pricing.