DemandTools Review
June 28, 2020

DemandTools Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • MassEffect
  • MassImpact
  • Single Table Deduplicator
  • Find / Report ID's

Overall Satisfaction with DemandTools

Our sales/sales operations team mostly uses DemandTools to cleanse Account-related data, particularly as it pertains to mass ownership assignments for commissioning purposes; ensuring that our Account hierarchy is consistent with the correct level of ownership across all objects is crucial, and DemandTools helps us maintain those relationships with repeatable and schedulable processes.
  • Deduplication of records
  • Schedule-able and repeatable data jobs (saving scenarios and scheduling them)
  • Visualization of data being updated
  • Antiquated user interface
  • Dealing with large Salesforce data volumes is sometimes a challenge
  • Automating routine tasks is the biggest ROI gain; not having to do the same data load multiple times
  • Learning curve is sometimes steep for new hires
DemandTools is best suited for repeated data updates where you want to ensure that the update is the same every time you run it, without fiddling with it or changing the logic. It is also great as a replacement for batch jobs or ETL jobs that you may want to run in Salesforce; instead, DemandTools may be able to run that data update and schedule it for you.

For simple one-off data loads, sometimes DemandTools isn't necessarily the correct tool especially for those less experienced with it.