Demand Tool : Must have data management tool for Salesforce.
June 27, 2020

Demand Tool : Must have data management tool for Salesforce.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • DupeBlocker
  • MassEffect
  • MassImpact
  • MassLeadConvert
  • Lead2ContactDedupe
  • Lead2AccountDedupe

Overall Satisfaction with DemandTools

DemandToola is being used by our organization for addressing the problem of duplicate leads in the system.
This tool is being used in our company by the Department of Information Technology. Converting Leads is a breeze with the Lead Conversion in-demand tool. Leads can be compared to contacts and accounts using powerful and flexible matching techniques. When matches are found, the leads can be converted and merged into the matching contact, or a new contact on an existing account. Our system continuously get thousands of duplicate leads in our system. To address this we use DemandTools and everyone is now happy with the no-code deduplication we have in our system.

Pros

  • Dedupe functionality is powerful.
  • MassImpact allows us to update thousands of existing records in system.
  • Ability of job builder to be schedulable.
  • Alerts by DemandTools for potential duplicates.

Cons

  • UI of demand tool could be improved.
  • Sometimes it take some time to search the field you wanted to filter.
  • As I love this product, I am waiting for more updates.
  • The automation has reduced our cost.
  • Schedulable job builder helps us to get things done on weekends.
  • Possibility of human error is minimized.
We have to go through the 6Sense tool for analytics and data standardization. We have chosen DemandTools over 6Sense because the use cases we had were most achievable with DemandTools. Other than this, we also read very good reviews of DemandTools on Trust Radius over 6Sense. DemandTools also has an added advantage of a large customer base over other tools.
If you are having thousands of duplicate leads in your system and you want to deduplicate them, this tool is just awesome. Lead conversion with this tool will allow you to convert leads in either existing contacts and accounts or create the new one. You can also put filter conditions in finding the leads, accounts, and contacts. I haven't yet come across any scenario where DemandTools is less appropriate in the features it is providing.

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