Wouldn't be able to function without DemandTools
June 28, 2020

Wouldn't be able to function without DemandTools

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • MassEffect
  • ReassignOwnership
  • Single Table Deduplicator
  • Powergrid

Overall Satisfaction with DemandTools

DemandTools is being used by a handful of Salesforce super users and the Business operations team. We have one person in product marketing who uses the platform to help mass manage price book/product data to include associating image files with their correct product records and manage a custom process for publishing price book entries to be visible by external users on our Salesforce communities portal.

The Operations team is using the platform to do a lot of different things: data management of opportunities and point of sale data, loading in point of Salesforce data leveraging prebuilt scenarios. swapping out products on opportunities, and some scheduled jobs which overcome some system limitations within Salesforce. DemandTools is our primary tool for managing all of our Salesforce data.

The only thing we don't like is how DemandTools is bundled in with all of Validity's other products now, DemandTools has the highest value and ROI and for us and should really be its own product for purchase. price has increased since Validity took over the product.
  • Real-time data modification with powergrid
  • Mass data loading using Mass Effect
  • Reduced new hire training leveraging scenarios
  • The interface is outdated and harder for younger viewers to learn as they are used to a more modern GUI.
  • I'd also like to see cost kept low. It's a backend data management tool.
  • Efficiency of being able to automate routine data tasks
  • Reduces time to onboard new employees due to being able to create and share scenario files that someone can use as their "instructions" for a data management task.
  • Reduces time to deliver new functionality and process by being able to manage and load in massive amounts of data using the salesforce bulk API
  • Reduces Salesforce user frustration thanks to de-duping lists
There is not even a comparison to make between the two. DemandTools, hands down, has more functionality.
DemandTools is great at managing all of your Salesforce data. I wouldn't be able to do my job as efficiently or effectively without it.