Item: DemandTools
Rating: 9
Author: Verified User

Overall Satisfaction with DemandTools

Use Cases and Deployment Scope

We use DemandTools to export and import data into our Salesforce instance. The pharma space is changing all the time, which requires consistent updates to Salesforce. DemandTools makes this process simple and straightforward for me. We use DemandTools across our entire commercial organization and it is the backbone of our data strategy.

Pros and Cons

Pros

Easy importing of data into Salesforce.
Easy exporting of data from Salesforce.
Easy deleting of data from Salesforce.

Cons

User interface isn't user friendly.
Difference between modules offered takes some investigation.

Return on Investment

Time savings not need to hire another employee to manage data.

Alternatives Considered

Data Loader from Salesforce. DemandTools is much easier to use, and provides a lot more functionality.

Other Software Used

Outreach, Tableau Desktop, Upland Ingenius

Likelihood to Recommend

We use Demand Tools to import, export, and update data for our Salesforce instance. I use this in place of the Salesforce Dataloader, as it is much easier to use, quicker, and has more functionality. It is an extra cost, but it's worth it from a time savings perspective. If you find your company manipulating data quite a bit in Salesforce, then the tool is a great investment. If not, it may not be worth the added cost.

Comments

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Easy data manipulation with DemandTools

Modules Used