Diligent gives me the confidence to post Secure documents with a user friendly platform
July 25, 2023

Diligent gives me the confidence to post Secure documents with a user friendly platform

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Diligent Boards

I use it to post documents that need Board approval, and I use it to post quarterly Board meeting material. We also publish a monthly board report that is distributed for all board members. It is also used for networking between board members and for their use of organizing between board meetings.
  • Ease of building books
  • Security features
  • Support
  • Resource Center needs some work
  • I would like to see additional resources for different types of applications
  • I would like to have a better guide on using Diligent for new users
  • Ease of use
  • Confidential
  • Secure
  • positive- saves time
  • positive- better communication
  • positive- allow for remote approval
I give Diligent this high rating because I always get prompt replies with accurate information 24/7 support. If the person I reach out to does not know the answer they will connect me with the support person who does or they will call me back with the answer to my issue
Diligent's security allows us to confidently publish documents that are confidential in nature but are required for our Board members to review and often to submit an approval signature on them. Without having this platform to post securely these confidential documents, we would have to wait until quarterly in person meetings which is not optimal as many of these are timely and need immediate approval

Do you think Diligent Boards delivers good value for the price?

Yes

Are you happy with Diligent Boards's feature set?

Yes

Did Diligent Boards live up to sales and marketing promises?

Yes

Did implementation of Diligent Boards go as expected?

Yes

Would you buy Diligent Boards again?

Yes

Our board members are spread across the United States. Using a secure program like Diligent allows us to publish critical often confidential information that all board members are able to access in a timely manner, and vote on items that require additional authority to move forward with a project or purchase.