Domo: All in one BI/Analytics platform that will solve majority of your analytics use cases
December 19, 2017
Domo: All in one BI/Analytics platform that will solve majority of your analytics use cases
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Domo
We deployed Domo as main BI/Analytics platform for everyone in the whole organization. It is meant to centralize data/insight visibility and collaboration across departments. Currently we have more than 750 users on Domo, more than half out of the ~1500 employees there are in the organization. 80% of them are active users.
Domo is utilized to support almost every decision making in the organization, as we want to be a data-driven organization, everyone is encouraged to make decisions based on data. And Domo is the common place for us to have insights from data.
Domo is utilized to support almost every decision making in the organization, as we want to be a data-driven organization, everyone is encouraged to make decisions based on data. And Domo is the common place for us to have insights from data.
- Centralizing data/insights in a single platform. Domo supports hundreds of connectors for different types of data sources, and once the datasets are in Domo platform, they can be joined and available for slicing and dicing snappily.
- Self service. Once datasets are in Domo, users having access to that dataset will be able to easily build their own visualization for analysis and monitoring on their own. Users can also connect their own data (e.g. spreadsheets, .csv files) that can then further be joined with the available datasets.
- Collaboration. The possibility to have discussion *on the data* itself is amazing. Every single dashboard page and chart card has its own chat channel, where people can mention colleagues, attach images & files, both publicly (visible/readable by everyone having access) or privately (only specifically for mentioned users).
- Alerts, including near real time alerts. Domo allows alerts to be defined by any of the users having access, which can then be shared for others to reuse (subscribe to alert) as well. Domo delivers alerts via SMS, mobile app notification, in-browser notification and email. Powerful for executives who would like to be made aware when certain key metrics changes significantly.
- Insights on the go. Domo's mobile app is currently unparalleled by others in terms of insight consumption and basic exploration.
- Beautiful UI & UX.
- Able to handle large datasets. Our largest datasets are in the range of hundreds of millions records per dataset. In total we have more than 10 billions rows from hundreds of datasets.
- All in one platform. By pareto 80-20 principle, just by deploying and utilizing Domo well, you will get 80% of your data/insight use cases resolved.
- Support. Granted, most of our needs simply works without the need of support and issues rarely happens. However when it does happen, the response from their support team is painfully slow and it takes long to get through the layers of support teams when the issues are indeed advanced and can't be solved by their first layer of support.
- Data Catalog. Self service when ungoverned may result in mess. Domo offers great tools to display and manage datasets, pages, cards; however there is no proper Data Catalog that will allow us list and define datasets, pages, metrics, cards to help business users navigate the plethora of data and information in the platform.
- Real time / live queries. Currently Domo lives & breathes on datasets concept, whereby the snapshot of the data has to be imported into Domo first as datasets. While some other BI/Analytics tools works for live queries. These live query capabilities are needed for real time use cases as well as exploratory analyses. We're currently happy with "near" real time instead, whereby the datasets in Domo is refreshed every 15 minutes (the fastest frequency Domo currently supports).
Domo is the only one truly all-in-one platform. For example, at the time of assessment (mid-end 2016), Tableau didn't have alert feature off the shelf,
Domo is the only one with powerful mobile apps, no other even come close.
Domo not only has alert feature but it's also self-service and supports SMS & mobile app notification.
Domo is the only one allowing collaboration with their in-platform chat (Buzz) and seamless sharing.
Domo has the most data sources connection supported.
Domo's datasets simply works, compared to headache in maintaining Tableau Data Extract for example.
Most other products would introduce heavy burden on the databases especially those relying on live queries to work.
Domo has the most user-friendly, intuitive and beautiful UI/UX.
Domo is the only one with powerful mobile apps, no other even come close.
Domo not only has alert feature but it's also self-service and supports SMS & mobile app notification.
Domo is the only one allowing collaboration with their in-platform chat (Buzz) and seamless sharing.
Domo has the most data sources connection supported.
Domo's datasets simply works, compared to headache in maintaining Tableau Data Extract for example.
Most other products would introduce heavy burden on the databases especially those relying on live queries to work.
Domo has the most user-friendly, intuitive and beautiful UI/UX.
Domo Feature Ratings
Evaluating Domo and Competitors
Yes - Periscope Data. Periscope Data is more suitable for analysts, specifically SQL-savvy users. For self service and organization wide BI/Analytics platform, Periscope Data still has a lot to catch up.
- Price
- Product Features
- Product Usability
- Product Reputation
Features and usability of Domo solves the key objective we needed to achieve: self service platform at the scale of hundreds of users and cross functions within the organization, avoiding bottleneck if otherwise centralized in a particular team. The price point for unlimited data & users (Enterprise License) was reasonable for our company size.
Stress test the platform and secure commitment on Support.