Reliable DonorPerfect
November 04, 2015

Reliable DonorPerfect

Russ Isaac | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with DonorPerfect

DonorPerfect is our donor accounting platform being used by our development department. We currently manage several thousand accounts and conduct our marketing and communication utilizing the active data on the platform. A team of four are responsible for the processing and maintenance of these accounts, while other colleagues have access to the donor data via the mobile version of the software.
  • Strong accounting and tracking of individual donor activity.
  • Strong detailed report capabilities.
  • Strong mobile capabilities for portability during development activities.
  • The reporting requires many filters and the ability to save those filters for repetitive reporting is difficult.
  • The integration with CRM platforms is not as dynamic as we had hoped it would be.
  • The integration with social media platforms is not as strong as it was described to be.
  • It has helped us focus on donor retention and maximize the return of donors each year, particularly among our most generous donors.
  • It has helped to streamline our processing of new donations.
  • It has made it easier to access donor information for customer service purposes.
Better price and comparable features. Stronger features and similar pricing.
DonorPerfect is a good choice for small to medium sized organizations.