DonorPerfect: Learning Curve but worth the training
March 23, 2017

DonorPerfect: Learning Curve but worth the training

Rose Grant | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with DonorPerfect

DonorPerfect helps us track mailings, contacts, and appointments with our constituents. We use it in conjunction with gift campaigns that are synced with communications efforts. The software helps us track grant applications, follow up with due dates, and manage fundraising activities. The support for DonorPerfect is nice and easy to work with as well.

Pros

  • Customer Service/Support: When it comes to fundraising you want to make sure you can reach out to their tech support and utilize the tools as best as possible
  • Reporting: The tools are easy to use and invaluable for goal setting & keeping track.
  • Outreach Customization: You can integrate your donations with donor history and use that for targeted outreach.

Cons

  • User friendliness: For first time users it's a little hard to figure out the tools, but that takes time and training.
  • Report Running: Again, this is just for when first starting out, it's a little tricky to customize the system to get what you need (if learning on your own).
  • ROI: Using it we were able to analyze and up our annual donations.
  • Time saving: I don't know how many hours this software saved us.
N/A Have not used other products to compare.
Ultimately, it'll save your organization time (and likely earn you money) because of the tools for reaching and engaging with donors. The interface is friendly and makes your data more accessible. If you have a smaller staff whose time is limited this is an especially helpful tool. I actually don't know of a better tool to use for what a small-to-medium sized organization would need.

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