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DonorPerfect is great for receipting, with excellent customer support!
June 22, 2018

DonorPerfect is great for receipting, with excellent customer support!

Hope Cutchins | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with DonorPerfect

Our Finance team uses DonorPerfect to store donor contact information and track donor contacts. We enter donations into DonorPerfect and use that information to issue receipts and year-end statements.
  • DonorPerfect makes it easy to send receipts and statements to donors.
  • DonorPerfect has really great tutorials, forums, and customer support. Whenever I'm learning to use a new function, I use webinars and guides in the forums to learn what to do.
  • You have to click through a lot of screens to add a new gift. It seems like this could be streamlined some.
  • We've used DonorPerfect the whole time I've been here, so I can't compare it to an alternative system, but it is definitely functional as a receipting system.
DonorPerfect works great for what we use it for, which is mainly storing donor information, receipting gifts, and creating donor statements. We don't use many of the fundraising/development features, or really for tracking other types of donor communication.