Overall Satisfaction with DonorPerfect
Currently, only the Community Engagement Department consisting of 2 people use DonorPerfect. DonorPerfect is used as a customer management tool and as a reporting tool.
- DonorPerfect is useful for tracking contacts with donors and potential donors.
- DonorPerfect can tailor reports to your specific needs.
- Like most complex programs, DonorPerfect requires significant training to make full use of its functionality.
- DonorPerfect is not very intuitive when navigating or updating.
- Having a high turnover at a company using this software will not give you a high ROI because the company will have to train new staff and it is very expensive.
- If a company makes full use and proper use of the software the ROI will be great.