Dovetail is the best research repository
March 04, 2025

Dovetail is the best research repository

Gonzalo M. Gonzales | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Professional

Overall Satisfaction with Dovetail

I’m a UX researcher. I use Dovetail as the research repository. In this sense, Dovetail has been a game changer. Research insights used to lie around presentations, spreadsheets and audiovisual files. Now, everything is well categorized and organized in a single space. Dovetail also transcribes my in-person research and moderated interviews in multiple languages.

Pros

  • Transcription
  • Tagging
  • Candidate management

Cons

  • AI driven features
  • Organizing data
  • Third party integrations
  • Democratizing research to company wide audiences
  • Eliminate transcription services
While there are some features missing such as bulk upload options, Dovetail is very intuitive and easy to use. The interface is clean, well-laid out and easy to read. This is not a ten because changing the way to manage your research after the platform was updated is very complicated. But for a new user, it’s very easy to instinctively use the platform.

Do you think Dovetail delivers good value for the price?

Not sure

Are you happy with Dovetail's feature set?

Yes

Did Dovetail live up to sales and marketing promises?

Yes

Did implementation of Dovetail go as expected?

Yes

Would you buy Dovetail again?

Yes

It’s very well suited for insight management, transcription and as a general repository for research. It’s not well suited for insight analysis, or as a direct user research tool. Dovetail shines when used in combination with qualitative research tools and also when you already have created your own research reports.

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