Remember MS Paint? Draw.io is for adults in the workplace. It's that easy. Diagram & Workflows with ease.
February 12, 2019

Remember MS Paint? Draw.io is for adults in the workplace. It's that easy. Diagram & Workflows with ease.

Jesse Bickel, MS - PMP | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with draw.io

Draw.io is being used within our organization to embed diagrams and workflows within our company shared document repository. Our organization used Confluence and the connector to draw.io. All departments have access to this and use this on a daily bases. This helps keep not only information and documents in one place but editable within a page, a one-stop shop to see our workflows and diagrams as well.
  • Draw.io's ability to plug into other platforms makes it simple to have a single pane of glass operation when working your organization's documents and file system.
  • Draw.io is the refreshing approach to a very simple no-frills software that is easy to learn and get something out the door in minutes if need be.
  • Draw.io had a relatively deep repository of templates and examples to speed up delivery and prevent you from having to re-create the wheel.
  • One element that was hard to use was converting pre-existing drawings and workflows from Gliffy to Draw.io once our company made the change. While we were able to complete the migration, when going back we noticed, oftentimes, some formatting and dependencies did not make it or were not compatible.
  • While the template repository is vast, it has a heavy focus on network style maps. It would be ideal for added diversity in the templates with a focus on workflows just as much.
  • While the integrations are strong, the cloud collaborative environment could still use some work. While you can save and edit in the cloud. Group editing and live dynamic sharing/editing similar to Microsoft office are still missing.
  • Draw.io could add some version control functionality for ease of rollback, auditing, & comparison.
  • Our organization had a positive ROI migrating to Draw.io with simple cost savings over other products. We saved about 35% on our yearly "workflow, network diagram" software.
  • Migration from Gliffy was easy, but did come with some administrative overhead. Our IT team needed to go back through and check most diagrams for errors.
  • Our office saves a substantial amount of administrative overhead utilizing some of the templates provided within Draw.io.
Our organization selected Draw.io over other products due to cost savings and its seamless integration with Confluence. Draw.io seems to be an industry leader if you want simple, effective and low organizational training in a product. This is quick to deploy, use, and get working for your organization.
Draw.io is perfect for wide company distribution. There is not the deep complex training that typically comes with using something like Microsoft Visio or other platforms. This is easy to use, understand, and distribute.

draw.io Support

We have not uses it that often. The product does not seem to encounter issues.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Kept well informed
Immediate help available
Quick Initial Response
Escalation required
No - There does not seem to be a need. There is not many issues with the product.
When we had issues converting from Gliffy to Draw.io, they helped us complete the migration with a little re-work as possible.