Needs a revamp for audio work
March 19, 2025

Needs a revamp for audio work

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dropbox

I am an audio professional. I share playlists with many clients who do not normally need a file sharing app. When they get a folder from Dropbox many of them are confused about the way they interact with the app and think they need a subscription. This injects frustration and confusion into an otherwise smooth customer interaction. It reflects badly on me and how I value my clients' experiences. Another point is that Dropbox doesn't handle audio well at all. Misleading graphics, lossy streaming, lack of playlist options (which would need to be gapless to be useful) all have led me to subscribe to a second service and to consider dropping Dropbox in the near future.

Pros

  • iOS and OX integration
  • no downtime
  • upload available quickly

Cons

  • third party (my client) GUI
  • lossy audio streaming
  • lack of audio playlist option
Average (perhaps generous) of previous responses.

Do you think Dropbox delivers good value for the price?

No

Are you happy with Dropbox's feature set?

No

Did Dropbox live up to sales and marketing promises?

No

Did implementation of Dropbox go as expected?

No

Would you buy Dropbox again?

No

Dropbox is great if you're sharing text or photos with another Dropbox user. Though I do wonder if Dropbox is double dipping when two subscribers share one folder.

Dropbox Feature Ratings

Versioning
Not Rated
Video files
Not Rated
Audio files
1
Document collaboration
1
Access control
1
File search
1
Device sync
8
User and role management
7
File organization
7
Device management
7
Performance
7
Reliability
7
Storage Reports
Not Rated

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