Item: Dropbox Sign
Rating: 10
Author: Donald Owens II

Use Cases and Deployment Scope

We use Dropbox Sign frequently for executing construction contracts and change orders. It has eliminated the need for long lead times, mailing paper documents, post office delays, printer issues, etc. Customers seem more likely to sign and to start projects faster because this makes it much easier to do so.

Pros and Cons

Extremely user-friendly
No need to train clients or coach them through the process
Instant communication

It would help if there were fillable fields for clients to type in their own words for product selections on contract forms.

Return on Investment

faster time to contract signature
reduction in paper waste
time savings

Usability

It is great, but I would like to be able to edit documents a little easier.

Product Configurability

I never use templates and I'm not sure what "embedding via the API means.

Alternatives Considered

DocuSign

Dropbox Sign is cheaper.

Key Insights

Do you think Dropbox Sign delivers good value for the price?

Yes

Are you happy with Dropbox Sign's feature set?

Yes

Did Dropbox Sign live up to sales and marketing promises?

Yes

Did implementation of Dropbox Sign go as expected?

Yes

Would you buy Dropbox Sign again?

Yes

Other Software Used

QuickBooks Desktop Pro, Microsoft 365, LibreOffice

Likelihood to Recommend

Dropbox Sign has made life much easier and more convenient in the office, and the price was much more affordable than DocuSign. The only time it hasn't worked well, has been with clients who do not have access to email, which is pretty rare these days anyway. Also, if there are any document edits required, it can be a little annoying to have to delete the old file, restart the submission, and sometimes have the client complain that the link won't work, because they are using the previous email.

Usability Pros and Cons

Pros	Cons
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar	None

Easy Tasks

Signing Documents

Difficult Tasks

Editing Documents

Quick, Simple, Affordable, Reliable

Overall Satisfaction with Dropbox Sign