Druva inSync was great when onsite. In the cloud, it loses its cost effectiveness.
Updated September 17, 2020

Druva inSync was great when onsite. In the cloud, it loses its cost effectiveness.

John Rivers | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Druva inSync

I have clients using Druva inSync for backups of their computers, laptops, and mobile devices. It allows backups at least every 30 minutes and allows for very easy recovery by the end-user.
  • Druva inSync is a very fast and small footprint backup software.
  • Druva inSync enterprise deduplication is efficient and minimizes spaced used across all backed up data.
  • Druva inSync allows for encrypted data, geolocation of devices, and easy deployment.
  • Druva - Come back with your on-premise solution!
  • Druva backups are fast and easy to use.
  • Druva support is awesome.
I do not use Druva inSync for backing up cloud apps.
I do not use inSync for uncovering non-compliant end user data.
Druva inSync centralized data governance is awesome and easy to use. I have used this to find, recover, and monitor backups.
I used a program called Copiun before Druva and moved to inSync after Copiun went out of business. Druva has been awesome to work with for the last 7 years.
Implementation on-premise was easy to deploy with Druva support.

Do you think Druva inSync delivers good value for the price?

No

Are you happy with Druva inSync's feature set?

Yes

Did Druva inSync live up to sales and marketing promises?

Yes

Did implementation of Druva inSync go as expected?

Yes

Would you buy Druva inSync again?

No

I have used Druva inSync for 7 years. I am very upset that the software is now only cloud-based and no longer has an on-premise version. I am highly opposed to cloud-only solutions, but Druva is a fantastic program. If I have to use a cloud solution, I would recommend Druva. I am looking for an on-premise solution to replace Druva but may have to continue using them.

COVID-19 Changes

Druva has continued to support my company and clients by providing peace of mind with excellent backups on each client computer, no matter where they are in the world.
I am not concerned about ransomware with Druva, since the backups cover the critical system data on all client devices.
Druva offers eDiscovery from a central location so I can find files or contents of files across any computer, employee, over any period of time. Turnover is not an issue because I can still find the information I need with Druva.

Using Druva inSync

20 - We have sales, management, and office staff that use Druva.
1 - IT Consulting manages Druva
  • Restore data
  • Encrypt data
  • Locate devices
  • Backup USB devices
  • Remote locking of data
I want to renew Druva, but have to move to the cloud soon since I have an onsite server.

Evaluating Druva inSync and Competitors

  • Price
  • Product Features
  • Product Usability
The ability to backup anywhere in the world, with very good reliability was the most important factor.

Druva inSync Implementation

Configuring Druva inSync

I think Druva is very configurable.
Make sure to include ALL areas you want to backup. USB devices are not backed up by default.
No - there is no facility to customize the interface
No - the product does not support adding custom code
Out of the box, the software works very well.

Druva inSync Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Druva support has been amazing. They usually respond within an hour, and can resolve the issues on the first call.
Great support. First call resolution with great response times for most cases.

Using Druva inSync

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Backups are SO SIMPLE
  • Recovery is SO SIMPLE
  • Administration is SO SIMPLE
  • It takes some configuration to include your desired files
It is very easy to use.

Druva inSync Reliability

Very easy to scale
The software just works.
The software is fast and responsive.

Relationship with Druva

I had to call a few times to get the right answers for sales.
Easy to work with after the sale.
12 month contract for licenses.
Make sure to ask questions related to your needs. Ask to talk to someone else if they don't know the answer.