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Druva is cool!
September 21, 2020

Druva is cool!

Joe Manship | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Data Protection
  • Cloud Backup
  • Data Center Backup
  • Remote and Branch Office Backup

Overall Satisfaction with Druva inSync

Phoenix is used on the company file server as the primary backup. It replaced Carbonite, which was problematic. We are also using inSync company-wide to provide redundancy in our backups. Thankfully, we have not had to use its restoration tool much, but it is simple and easy to use.
  • File restore
  • Backup
  • Easy interface
  • Auto updates would be nice.
  • Switch between Phoenix and InSync on portal is not obvious.
  • Issues disabling messages on an intentionally disconnected server whose data we are retaining.
  • Keeps data long term.
  • Lightweight and doesn't require monitoring.
  • Is simple to access and the web portal makes it doable remotely.
Carbonite is unstable. It would continually fail, shutting off the service. Because the backup service wasn't running, it wasn't "failing to back up" so we had no idea when the service would randomly, without indication, shut itself off.

Driva has proven simple and stable.
QuickBooks Desktop Enterprise, Microsoft 365 (formerly Office 365), TeamViewer, AnyDesk
In a business in which everything is on a shared file server and nothing is stored locally, it is great. It really wouldn't work in an environment where the majority of people use local storage.

Druva Data Resiliency Cloud Feature Ratings

Enterprise Backup ()
Not Rated
Data Center Backup
9.5
Incremental backup identification
10
Backup to the cloud
10
Deduplication and file compression
10
Management dashboard
7
Retention options
10
Encryption
10

Druva inSync Support

They were responsive and helpful initially, but we continue to get emails about low deployment. We are on the small end of Druva and are fully deployed. They continue to send emails offering to help us with deployment.

Using Druva inSync

The web-based utility allows me to replace a file that is lost without remote access to the server. This saves me time. The interface makes sense, and is presented in an easy to use layout.