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Excellent mind reader of external customers
Updated February 05, 2020

Excellent mind reader of external customers

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dynatrace

I have been using this product for a long time and It really matters when you know how your own customer experience is with your customer-facing websites. It really does help to improve your own infrastructure.
  • Helped the operations team find issues.
  • Sends alerts on time.
  • Being proactive in monitoring and catching up.
  • I can not think of suggestions for improvement at this time.
  • We've only seen a positive impact from Dynatrace.
It is a far better option than our previous product when comparing performance, data mining, and data analytics.
they are very talented and technically focussed people. We come from operations background so it is really important people supporting are focussed and when we need their help, they stand for us

Do you think Dynatrace delivers good value for the price?

Yes

Are you happy with Dynatrace's feature set?

Yes

Did Dynatrace live up to sales and marketing promises?

Yes

Did implementation of Dynatrace go as expected?

Yes

Would you buy Dynatrace again?

Yes

Adobe Analytics, Webtrends Analytics, Acoustic Experience Analytics (formerly Tealeaf), Splunk Enterprise
It has helped with long term issues that have been bothering the operations team for some time. Once we started monitoring with Dynatrace we found the root cause in a very short time.

Dynatrace Feature Ratings