Easy to use, efficient, and automated
January 30, 2019

Easy to use, efficient, and automated

Connor Grady | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dynatrace

Dynatrace was originally used by one department but, as was always our intention, has begun rolling out across the entire organization. The teams that are using it most, so far, are our application development teams. These developers can now better understand how their creations are operating in the real world, be notified about and respond to issues sooner, and build better software.

Pros

  • Dynatrace is excellent at seeing and discovering everything. As soon as you role out the OneAgent on an environment, telemetry and intelligence from hundreds of different technologies begin rolling in.
  • Problem detection and, most importantly, analysis, is incredibly valuable. Especially with the new Davis (Dynatrace’s AI) upgrade, Dynatrace will not only tell you there’s a problem, but will use its vast amount of data to indicate a root cause and any connections along the way.
  • Dynatrace’s user experience is impressive given the amount and sometimes complexity of the data it needs to show. The UX team deserves commendation for the simple experience they’ve built.

Cons

  • I’d like to see deeper areas of APM-related recommendations. While we can see potential method hotspots, I’d like even better detection of these hotspots.
  • Dynatrace appears to have room to grow when it comes database engines. For example, we can see database queries from applications, but there’s a lack of specific metrics for database engines.
  • Dynatrace has significantly increased our MTTR, representing a significant decrease in our downtime. This has resulted in a positive ROI.
AppDynamics was something we compared Dynatrace to when originally looking, and ultimately decided against. A major disqualifier for us was a lack of .NET Core support, which Dynatrace fully provided. This minor example actually indicates a larger difference between the two. Dynatrace evolves faster, looks to the future, and innovates like no other.
Dynatrace is excellent for scenarios where organizations want to automate the tracing and detection of technologies within their environment, and be able to use that data for action.

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