Easy to Use
February 06, 2020

Easy to Use

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dynatrace

We use Dynatrace for application performance monitoring throughout our IT organization and are even expanding into our stores. It gives insight into architecture and end to end flow of business operations. It baselines what normal is and alerts us when we deviate from that. It allows us to get a high level picture of where problems are occurring and drill down into pure paths to find the root cause.

Pros

  • APM
  • Alerting

Cons

  • Custom Metrics
  • API
  • Reducing MTTR
  • Improved Visibility
Dynatrace leads the pack when you are looking for application performance monitoring, but the other tools are better suited for certain areas of specialty. Elasticsearch is better than Dynatrace at log aggregation. Prometheus is better than Dynatrace at collecting custom metrics free of charge, but Dynatrace would be ahead in that area if they were included.
We always get great customer support from Dynatrace whether it is through the chat or from our CSM. They are quick to share updates and let us know when we can expect fixes for bugs or to help us troubleshoot something that we are unsure of what to do on our end.

Do you think Dynatrace delivers good value for the price?

Yes

Are you happy with Dynatrace's feature set?

Yes

Did Dynatrace live up to sales and marketing promises?

Yes

Did implementation of Dynatrace go as expected?

I wasn't involved with the implementation phase

Would you buy Dynatrace again?

Yes

Dynatrace is great for getting users a wealth of knowledge on areas that need to be monitored. It is great for giving comprehensive application performance management data. It would be less appropriate in areas where you just need a simple up down check. Because of the plan to charge for custom metrics, it is not as well suited to use it for that.

Dynatrace Feature Ratings

Comments

More Reviews of Dynatrace