Extremely helpful product with unlimited potential
February 06, 2020

Extremely helpful product with unlimited potential

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dynatrace

We currently use Dynatrace for infrastructure monitoring as well software monitoring. Davis (the AI) provides us with very quick details about the issue which allows us to resolve them as soon as possible. The automatic deployment and auto-discovery provided extremely granular details about each host (+4000).
  • Fantastic UI which makes use easier. Reduces the amount of time it takes in investigation.
  • Davis provides crucial information used to resolve issues.
  • API utilization is difficult to enter.
  • Metadata customization for OneAgent could use a more elegant solution for management.
  • Enhanced Workflow.
  • Visual roadmap provides better understanding of dependencies.
Dynatrace is easier to deploy and use out of the box. The level of customization and potential is above grade. Davis is a great feature and proves to have a very high ceiling in regards to all the things that it will be able to do moving forward. I'm excited to see what the future holds.
In my dealings with everyone, they have been more than willing to spend the time helping me understand some key features and providing me with possible solutions to issues that we've been experiencing. They've provided personal contact information so that I am able to follow up with them. Their assistance is second to none.

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Dynatrace is ideal for any environment with a higher level of complexity. Different hardware, software packages, and business functions typically mean lots of different software packages for management. Out of the box, Dynatrace can help with all of them. I can't really think of any environment that it wouldn't be helpful in.

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