Egencia: Makes a Worthwhile Difference!
January 22, 2019

Egencia: Makes a Worthwhile Difference!

Sara Wincek | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Egencia

All employees use Egencia to book flights, hotels, and rental cars. This helps us to keep costs lower and keeps everyone using the same format for expenses. Egencia allows all employees to compare flights (airlines, airplanes, flight times, etc) and compare hotels (location, amenities, room types, etc). Because we're all booking at the same place, we get lower rates than by going directly to the hotel or airline. The really nice part is if/when you get stranded at an airport, you can call Egencia and they will help you. They find you a different flight, a car, or a hotel to get you out of that airport! Personal experience: Atlanta, Delta, April 2017: people were stranded for more than 3 days, Egencia had me home in 12 hours! Yes, 12 hours late, and without luggage, but I wasn't stuck at an airport!
  • Lowest prices! I shop around and around and around when I do personal travel, and I never find cheaper prices than what Egencia has.
  • Their agents care! They understand that you don't handle travel for a living. They go out of their way to help you!
  • The system is SO easy to use! I train on people how to use online systems, this system doesn't need any kind of training. You can book multiple flights, cars, and hotels in one trip or one car. It's simple and takes very little time.
  • Could tell me where I can earn points for more than one program (earn for car and hotel or car and airline). That would be great! Someone could make money doing that!
  • Less cost
  • Better service
  • Streamlined
I really can't say enough about Egencia. Between it being easy to use, finding the best prices, having great representatives to help you when you need it, it doesn't get any better!