Egencia

Easy Price Comparison: Many users have found the price comparison feature of the platform to be extremely user-friendly and intuitive. It allows them to easily compare prices for major airlines, helping them find the best deals and save money on their travel expenses. Whether it's for business trips or personal vacations, users appreciate how effortless it is to navigate through different options and make informed decisions.

Convenient Booking Process: Numerous reviewers have expressed their satisfaction with the seamless booking process offered by Egencia. They value the ability to book multiple travels on the same itinerary, as it saves them time and effort in managing their trips. This feature proves especially helpful for frequent travelers who often need to coordinate flights, car rentals, and hotel reservations all at once.

All-in-One Booking Tool: Users highly value Egencia as an all-in-one booking tool that effectively centralizes their travel planning. With everything conveniently located in a single platform, they can easily access and manage their bookings without having to switch between different websites or applications. The comprehensive nature of Egencia simplifies the travel planning experience and allows users to stay organized throughout the entire process.

Inconvenient Booking Process: Several users have expressed frustration with the inconvenience of having to go through Egencia to make changes or cancellations. Some users have suggested that it would be easier and more efficient to directly contact the airline or hotel.

Poor Customer Service: Numerous reviewers have described their experience with customer service as awful. They frequently encountered representatives who lacked knowledge and were unhelpful, leading to increased dissatisfaction with the overall service provided by Egencia.

Difficult Navigation and Search Functionality: Users have found the website's navigation and search functionality to be challenging. The website was not intuitive, making it difficult for users to find desired flights. As a result, some users resorted to searching for flights on other platforms before specifically searching for them on Egencia.

Users commonly recommend the following when using Egencia:

• If you have more than 3 people traveling a few times per year, consider using Egencia.
• Talk to an Egencia representative for a demo and build a relationship with the account manager.
• Complete the setup process for easier use.
• Compare prices to your current supplier to see the benefits of using Egencia.
• Look into the reporting tools offered by Egencia to simplify expense management.
• Speak to Egencia for travel and booking management for multiple people.
• Understand your company's requirements and integrate them into daily practices.
• Consider extensive training to fully understand all features and reports.
• Pilot Egencia with road warriors and utilize the mobile booking capability for easy organization.