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Very useful for eCommerce
October 09, 2019

Very useful for eCommerce

Gary Davis | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Elasticsearch

Elasticsearch is used on our B2B and B2C eCommerce websites to provide fast and powerful search capabilities for products. Search by title, artist, or various facets like genre, price-range and availability-date results in a list of products that the user can then drill down or continue searching within the result list. Within the organization, Elasticsearch is used by the programmers in the IT department.
  • Search results are provided very quickly.
  • The search results are accurate.
  • Search results contain details on the accuracy of each hit.
  • There is a steep learning curve for this product so what is most useful for developers is good documentation including examples and sample applications.
  • Investment is primarily the cost of developer time and maintenance time and with its cost being zero, Elasticsearch has a positive ROI.
Previously, we used Microsoft SQL Server's full-text search. Elasticsearch is faster and that includes searching and indexing and re-indexing the catalog of products.
Support has been very good. New releases come out periodically with new features, performance, and stability improvements. Questions to support are answered fairly responsively.

Do you think Elasticsearch delivers good value for the price?

Yes

Are you happy with Elasticsearch's feature set?

Yes

Did Elasticsearch live up to sales and marketing promises?

Yes

Did implementation of Elasticsearch go as expected?

Yes

Would you buy Elasticsearch again?

Yes

Initially, we were using Elasticsearch for just product searches. It is also becoming useful as our product repository to display all data needed for the product detail pages.