Overall Satisfaction with Emburse Chrome River
Emburse Chrome River Expense is used across the whole organization to track Procurement and two types of Travel credit card programs. Our company has had issues in the past with paper submissions, and we are now able to receive soft copy, electronic submissions that are much easier to review and to be audited by the several entities that need to see and audit expense reports.
- Scan supporting documentation from mobile phone
- Electronic routing to supervisor for review/approval
- Email routing for easy supervisor review/approval
- Faster processing than previous manual method
- Ease of moving from test instance to production
- Address occasional issues logging into Help Desk
- Customization of working in interface
- positive: improvement in submission audit capabilities
- positive: improvement in timeliness and completeness of submissions
- negative: some hesitancy by cardholders to make the change to new method