Intuitive and user-friendly T&E system
Overall Satisfaction with Emburse Chrome River
We have been implementing ChromeRiver firm-wide to take over our old legacy Travel and Expense reimbursement system. Using ChromeRiver, associates are able to easily create either out-of-pocket or AMEX corporate card expenses that they can attach and submit. Using ChromeRiver, users can upload a receipt either through manual upload straight from their PC based on a receipt that they have scanned in, they can email it on behalf of themselves or for an expense owner who they are a delegate for, and also through the CR SNAP app which is a great app that allows our Financial advisors to be able to easily take a picture and have the receipt already in their eWallet. The ease of use and the user-friendly User interface are the key features which we appreciate.
Pros
- Reporting straight from the application or with CR Reporting team.
- Ease of use of filling out an expense line item and attaching to a report.
- The approval process through email or straight on the ChromeRiver website.
Cons
- Better user help guides for FAQ.
- Better response time from their solution administrators.
- Better ability to download listing from Entitys that we have customized.
- Faster time from expense to export.
- Better ability to develop customized reports.
- Happier associates who understand the process.
I have not had any experience with implementation of previous T&E products.
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