Employee Navigator from an Agency Perspective
March 16, 2018

Employee Navigator from an Agency Perspective

Robert Church | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Employee Navigator

We use Employee Navigator as an on-boarding/carrier integration for benefits enrollment options for our clients
  • Allows for flexible plan configurations
  • Allows employee users to compare plan options and enroll online
  • Provides HR admin/system admin to monitor the status of the enrollment process to ensure employees are completing the required benefits selections
  • Providing an import or copy option for plan designs and rates would be huge
  • Initial setup is time consuming to build all the plans and validate the accuracy of each
  • First and foremost, using Employee Navigator has allowed our agency to win/retain our clients
  • For large employers we prefer this online option as it reduces the manpower to process manual enrollment forms
  • Data accuracy is critical in processing enrollments and Employee Navigator ensure that the data input is what is sent to the carriers
Employee Navigator allows us to customize the users experience and build in options that fit our business/clients needs
If online enrollment with a data feed to the carrier is a must, than Employee Navigator is a very good option. However, if the employer doesn't need this type of enrollment platform or their employees are not likely to embrace it then don't spend valuable resources building the site only to have it done manually anyway