TrustRadius Insights
Employee Navigator is a versatile HR/Benefits platform that has been highly regarded by small to mid-size employers. Users have found …
Overview
What is Employee Navigator?
Employee Navigator is a benefits-focused HR system from the company of the same name in Maryland.
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What is Employee Navigator?
Employee Navigator is a benefits-focused HR system from the company of the same name in Maryland.
Entry-level set up fee?
- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Introduction to Employee Navigator Benefits Administration Software-Colonial Life Demo
YouTube
Employee Navigator Employer Demo 201007
YouTube
Adding a Demo Employee
YouTube
Employee Navigator - Employee Enrollment Demo
YouTube
Product Details
- About
- Tech Details
What is Employee Navigator?
Employee Navigator Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Reviews and Ratings
(93)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Employee Navigator is a versatile HR/Benefits platform that has been highly regarded by small to mid-size employers. Users have found Employee Navigator to be a valuable tool for streamlining open enrollment processes, saving time and reducing back-and-forth communication. The software offers a comprehensive view of benefits and costs, allowing employees to easily enroll in benefits from multiple providers in one platform. Customers appreciate the convenience and efficiency that Employee Navigator brings to benefits administration, describing it as a high-quality product that makes administering benefits easier. The ACA solution within Employee Navigator has also been highly praised, as it significantly reduces the time and effort required for ACA compliance. With its easy-to-use features for census reporting, cost analysis, and online enrollment setup, Employee Navigator serves as a one-stop-shop for groups looking for a digital HR solution. Additionally, the integration of Employee Navigator with carriers has automated many enrollments, saving significant time and resources. Overall, users have reported improved client relations, ease of benefit administration, compliance, and value-added services with the use of Employee Navigator.
Intuitive and User-Friendly System: Reviewers have consistently mentioned that Employee Navigator is an intuitive and user-friendly system. Many users have expressed their appreciation for the logical flow and clean layout of the software, making it easy to navigate and use effectively.
Streamlined Processes: HR users have praised Employee Navigator for its ability to streamline processes. Several reviewers have stated that the software helps in tracking enrollments, payroll deductions, and onboarding new hires, eliminating excessive paperwork. This feature has been particularly valuable in saving time and improving efficiency for HR departments.
Multiple Carrier Integrations: The value of Employee Navigator's multiple carrier integrations has been highlighted by brokers. Users appreciate how these integrations reduce manual labor costs and provide a professional look for small to mid-size companies. This feature has garnered positive feedback from a significant number of reviewers who find it beneficial for managing benefits administration effectively.
Glitches and Problems with Updates: Some users have experienced glitches and problems with updates not occurring correctly, causing frustration and inconvenience. These issues have been reported by a significant number of reviewers, indicating that it is a common concern among users.
Steep Learning Curve: The software has proven to have a steep learning curve, requiring a considerable amount of time and effort to become familiar with the location of features. This aspect has been mentioned as a drawback by many users, suggesting that it can be challenging for new users to navigate the software efficiently.
Difficulties in Locating Sections and Functions: Several users have expressed difficulties in locating certain sections and functions within the software. This limitation impacts usability and productivity for these individuals. The frequency at which this issue has been raised emphasizes its significance as an area for improvement.
Based on user feedback, here are the top three recommendations for Employee Navigator:
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Users suggest utilizing the knowledge base of Employee Navigator for helpful tips and resources.
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Many users recommend using Employee Navigator because it works well as an HR and benefit solution and also provides HR support.
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Users advise exploring all available features of Employee Navigator to enhance product building and streamline HR and benefit processes.
These recommendations highlight the value of the knowledge base, HR support, and maximizing the platform's features in order to optimize HR and benefit management with Employee Navigator.
Attribute Ratings
Reviews
(1-6 of 6)Companies can't remove reviews or game the system. Here's why
January 16, 2024
Intuitive and User Friendly
- We spent about half the time on open enrollment than we did in the last two years. Employee Navigator was much easier for staff to navigate and be able to complete their open enrollment independently
- We've saved several thousand dollars in setup fees to link with insurance carriers since moving to Employee Navigator
July 12, 2021
Navigator Performance Review
- It's cost efficient - Cost to us is no more than we were paying for previous platform & offers so much more
- Saves Time which in turn saves company money - Previous platform didn't always update carriers of employee benefit changes or update premiums for ancillary coverages easily. This created obvious issues which took time away from other job duties that needed my attention as admin.
April 16, 2021
Employee Navigator -- Such a Time Saver
- Very positive impact on the employees -- open enrollment is a breeze! No more paper, and the dependent information is already there, they just have to make updates.
- From the employer side, you can print off the changes and key them into payroll -- everything is in one place, and so easy to use.
- The CFO is happy with the no cost, and less downtime with people asking about benefits.
September 25, 2019
Expert Navigation with Employee Navigator
- Asset management has reduced device loss and expenses related to replacement or overpurchasing.
- Time off requests and reports have introduced a method by which we can be alerted if a critical number of team members are not available at once.
March 16, 2018
Employee Navigator from an Agency Perspective
- First and foremost, using Employee Navigator has allowed our agency to win/retain our clients
- For large employers we prefer this online option as it reduces the manpower to process manual enrollment forms
- Data accuracy is critical in processing enrollments and Employee Navigator ensure that the data input is what is sent to the carriers
August 18, 2017
Employee Navigator - Broker Provided Solution
- It took our HR and our company to the next level in regards to benefit management.
- Employee self-service went over very well with our company and made the employees more accountable for managing their benefits.
- ROI was great because our insurance broker provided and supported the solution.