Item: Endeca (discontinued)
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

Endeca is used by both our IT and Marketing departments. It is integrated with our eCommerce platform (Oracle Commerce/ATG) to aid in search and navigation functionality. It allows us to categorize products, accessories, add-ons, etc. which is helpful for up-selling and cross-selling within our product lines. Although it is not especially easy to use, it does solve a definite need for us.

Pros and Cons

It provides powerful search functionality.
It adds functionality for navigation which makes it much easier for customers to use our commerce site and find what they are looking for.

More documentation for the product would be very useful.
The product almost requires training in order to be able to use it effectively. Knowledge of HTML is a must.

Other Software Used

RoboForm, Oracle SCM Cloud, Oracle ERP Cloud, Microsoft Project, Microsoft Office 365, OneDrive, Google Drive, Dropbox

Likelihood to Recommend

If you have complex or highly-configurable products as we do, Endeca really fills a need. It really helps with navigation and the ability to drill down into options / accessories available based on selections already made. The indexing and search functionalities are also top-notch.

If your intended users of Endeca are not very tech-savvy or have HTML experience, you will almost certainly have struggles learning how to use the tool and make the most of it. Training will be necessary. Choose a solid implementation partner.

Endeca - A Powerful Tool In The Right Hands

Overall Satisfaction with Endeca

Use Cases and Deployment Scope

Pros and Cons

Other Software Used

Likelihood to Recommend

Endeca (discontinued) Feature Ratings