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Envoy is my go-to visitor check-in solution
December 17, 2019

Envoy is my go-to visitor check-in solution

Isidoro "Roy" Jovero | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Envoy

We are using Envoy primarily with Workplace, although IT is there to set up new buildings, add printers, etc. We have a lot of people that do not have company badges like interviewees, visitors, contractors, and new hires, and Envoy helps us identify who they are. We use Envoy for pre-registering people for hosted events as well. Lastly, we've been using Envoy for deliveries with great success.
  • Visitor notifications via Slack.
  • Delivery notifications via Slack.
  • Pre-registration still involves kiosk interaction.
  • Delivery notifications are sometimes delayed.
  • Huge time savings.
  • We know who hasn't picked up packages, helping us keep mail room clutter to a minimum.
Envoy blows LobbyConnect (Teem) out of the water. We had many issues with LobbyConnect including the fact that Slack notifications were flaky at best, and there was no way to prevent repeat visitors from having to sign the NDA again.
Envoy's support is top-notch. Their response times are very reasonable and their reps are very knowledgable. If they don't know the answer right away, they will go right into case creation.

Do you think Envoy Visitors delivers good value for the price?

Yes

Are you happy with Envoy Visitors's feature set?

Yes

Did Envoy Visitors live up to sales and marketing promises?

Yes

Did implementation of Envoy Visitors go as expected?

Yes

Would you buy Envoy Visitors again?

Yes

Envoy is, of course, solid when it comes to visitor registration as soon as they arrive at the office. We have seen huge time savings when it comes to pre-registering visitors for an event we've hosted. With a CSV, we're able to send out invitation en masse and the dashboard shows who's completed registration, who hasn't, etc. The ability to pre-print badges is awesome, but sometimes hard to find.