Visitor Management Software

Visitor Management Software Overview


Visitor management software, of VMS, keeps track of visitors entering an establishment, whether it be a business, school, or public building. These visitors include customers, delivery workers, job applicants, consultants, inspectors, students, and anyone else entering a workplace that isn’t an employee. Visitor management software automatically tracks and stores this information electronically, with little to no work needed from the user’s side.


VMS products allow an efficient and quick sign-in process for guests and can easily gather their information, which is then transferred to a database. These products can also help detect security threats by conducting background checks during check-in and keeping track of where the guests are within the facility. Once visitors are cleared, VMS applications can print name tags for the guests, offer them directions, and alert employees that certain individuals have arrived.


Visitor management applications are useful for hosting events or conferences with a large number of people. Along with tracking and storing data, VMS tools are capable of retaining information for returning guests. Visitor information databases help businesses view a snapshot of their guest pool, as well as who enters their facility daily. They can also be a more cost-effective solution for tracking and monitoring guests.


Top Rated Visitor Management Products

TrustRadius Top Rated for 2022

These products won a Top Rated award for having excellent customer satisfaction ratings. The list is based purely on reviews; there is no paid placement, and analyst opinions do not influence the rankings. Read more about the Top Rated criteria.

Visitor Management Products

(1-25 of 77) Sorted by Most Reviews

The list of products below is based purely on reviews (sorted from most to least). There is no paid placement and analyst opinions do not influence their rankings. Here is our Promise to Buyers to ensure information on our site is reliable, useful, and worthy of your trust.

Eventleaf Online

Eventleaf is event registration software by Jolly Technologies. The product allows users to customize event pages and registration forms, create an event schedule, send invitations and confirmation emails, track invitation status, manage contacts, and sell tickets online.

Envoy Visitors

Envoy Visitors helps users offer a warm welcome for guests while safeguarding people, property, and ideas. Envoy Protect confirms everyone walking through the door is healthy with a health screen before they leave home, touchless sign-in, capacity limits, and contact tracking. Envoy…

Cisco Spaces

Cisco DNA Spaces is a locational analytics solution designed to remove physical blindspots from business operations by sensing location intelligence from all underlying Cisco wireless network and translating them into business ready insights. It also offers a variety of digitization…

SwipedOn Visitor Management System

SwipedOn visitor management system is a visitor management software platform that allows businesses to reinvent their welcome systems. According to the vendor, they have helped thousands of businesses welcome millions of visitors around the globe. The vendor's goal is to provide…

Lobby Track

Lobby Track is visitor management software from Jolly Technologies.

Teem by iOFFICE

Teem (formerly EventBoard) is cloud-based software for organizing and optimizing internal events and meetings. Teem allows employees to meet and book conference rooms, to efficiently manage workspaces and meeting resources, and to measure and analyze their company’s meeting and…

Brivo

Brivo offers mobile, cloud-based access control for commercial real estate, multifamily residential, and large distributed enterprises. Their product ecosystem and open API provide businesses with digital tools to increase security automation, elevate employee and tenant experience,…

HID SAFE

HID Global offers the HID SAFE suite of physical identity and location and visitor management system, designed to prevent unauthorized access to secure areas, a web-based solution which includes capabilities for visitor pre-registration, security and background checks, access…

iOFFICE

iOffice Integrated Workplace Management System (iOffice IWMS) is an IT asset management and facilities management solution, from Houston-based company iOffice.

LobbyTrack Online

Lobby Track offers a cloud based online visitor management platform (lobbytrack.com) with an on-site sign-in mobile app that can run on a tablet, as well as a desktop based self-managed visitor management solution (Lobby Track Desktop).

Open Options DNA Fusion

Open Options headquartered in Addison offers the DNA Fusion suite, a physical access control system.

Sign In App

Sign In App is presented as a smart and safe way to sign in. Visitor management and staff sign in for the modern workplace. Sign In App provides the tools to make visitor management and staff sign in processes simple, including features for health and safety and data compliance, and…

iVisitor

Veristream's iVisitor automates the visitor management process for companies of all sizes, as well as educational and corporate campuses.

Qminder

Qminder provides a queue management system with solutions available for healthcare, retail, education, government and ridesharing industries. According to the vendor key business benefits include: Deliver an excellent customer experienceReduce wait timeIncrease business…

KeepnTrack

KeepnTrack is a visitor management system from COMPanion Corporation headquartered in Salt Lake City.

BadgePass Visitor Manager

BadgePass headquartered in Ridgeland offers a visitor management system, BadgePass Visitor Manager, part of the BadgePass credential management suite of products.

TEMPbadge Visitor Management System (VMS)

PDC IDenticard, a Brady Corporation company, offers TEMPbadge Visitor Management System (VMS), designed to be an easy-to-use and intuitive system.

VersionX EntryPoint

VersionX EntryPoint is a visitor management solution that authenticates and monitors people across multiple entry points, premises, and locations using cloud and mobile technology. It also integrates with access control hardware. This solution is targeted for various industries…

NoqNoq

Trusted Services offers a cloud based visitor registration / contact tracing system that is presented by them as easy to implement. It is designed to allow administrators to contact-trace location, time and date easily, without needing to pay an external party to do it. The vendor…

VAMS

VAMS, from V-Authenticate headquartered in Mumbai, allows users to authenticate visitors, maintain their identity records, send emergency alerts, blacklist unwanted entities and track all the data of walk-ins and appointments in real-time.

QLess

QLess is a virtual queue management application from the company of the same name in Pasadena, featuring FlexAppointments appointment scheduling for managing walk-ins in an orderly way, and booking future meetings, interactive notification and communication with visitors and guests,…

CloudApper Visitors

Visitor Track is described by the vendor as a modern, affordable, and effective way of managing visitors. Visitor Track aims to allow businesses to improve the visitor experience, digitize a concrete visit log, and save hours of paperwork. Visitor Track also reduces administrative…

IQLobby™

IQLobby is a lobby appointment scheduler for banks and financial institutions. The app runs on Apple IOS ipad and Microsoft surface tablets. The application allows banking customers to check-in on arrival to the financial institution so that the customer/prospect can get the best…

Lane Tenant & Workforce Experience Platform, from VTS

Lane is workplace experience platform, now from VTS (acquired November 2021). Lane is built to transform and connect the workplace with no-code enterprise software streamlines day-to-day office life—from room bookings and access management, to communications and commerce, to events,…

ufirst

ufirst is a cloud-based Queue Management System and virtual agenda that digitizes queues and appointments, allowing companies to manage on-site flows and avoid long-time waitings of customers. ufirst helps people save their time and safeguard their health.

Learn More About Visitor Management Software

What Is Visitor Management Software?


Visitor management software, of VMS, keeps track of visitors entering an establishment, whether it be a business, school, or public building. These visitors include customers, delivery workers, job applicants, consultants, inspectors, students, and anyone else entering a workplace that isn’t an employee. Visitor management software automatically tracks and stores this information electronically, with little to no work needed from the user’s side.


VMS products allow an efficient and quick sign-in process for guests and can easily gather their information, which is then transferred to a database. These products can also help detect security threats by conducting background checks during check-in and keeping track of where the guests are within the facility. Once visitors are cleared, VMS applications can print name tags for the guests, offer them directions, and alert employees that certain individuals have arrived.


Visitor management applications are useful for hosting events or conferences with a large number of people. Along with tracking and storing data, VMS tools are capable of retaining information for returning guests. Visitor information databases help businesses view a snapshot of their guest pool, as well as who enters their facility daily. They can also be a more cost-effective solution for tracking and monitoring guests.


Visitor Management Software Features


Some of the most common features found across VMS applications include:


  • Alerts/Notifications

  • Accessible electronic log of all visitors

  • Background Checks

  • Badge management

  • Delivery tracking & acceptance

  • Electronic documents

  • Guest/visitor database

  • ID scanning

  • ID badge printing

  • Pre-registration

  • Queue management

  • Self-check-in/check-out

  • Signature capture for legal documents

  • Visitor photographing

  • Watch list



Visitor Management Software Comparison


Before investing in visitor management software, consider the following key factors:


  • Hardware & accessories: Depending on what you are using the software for, you may want added hardware such as a name tag printer, kiosk computers, or tablets. These extra accessories can be useful when expecting a high volume of visitors for meetings or events, especially when it comes to streamlining guest check-in. Therefore, the type of hardware and accessories a vendor offers should be taken into account.


  • Type of business: Some VMS products are better-suited for a specific type of institution or industry. KeepnTrack, for example, is designed for schools and wouldn’t be the ideal selection for a corporate setting. Though some products are designed to accommodate every setting, it is best to research which products will work best for your specific industry.



Pricing Information


Some vendors, such as Envoy and iLobby, offer a free version of their product with limited features and number of users. Basic plans can range from $20 to $100 per month. Premium plans are the most expensive and typically cost over $100 per month. However, they offer

Greater customization to fit the business’s needs.


Most VMS will offer either a free version or a free trial of their platform. Make sure to take advantage of the free trial or version before deciding to purchase a new VMS platform.


Related Categories

Frequently Asked Questions

What does visitor management software do?

Visitor management software tracks everyone entering a building or office whether they are customers, delivery workers, job applicants, consultants, etc. The software does this by automatically capturing visitor information and storing it in a database.

They can be deployed on a PC, tablet, or sometimes in a self-service kiosk. Visitor management systems replace sign-in pen and paper tools and have the major advantage that all data is stored in a database for easy retrieval if necessary. They are also capable of printing name tags and scanning guest IDs.

What are the benefits of using visitor management software?

Using a visitor management solution helps provide the following benefits:

  • Organizations can keep track of who is in their facility through a single database.
  • Visitors can self-check-in, which saves the business the time and overhead of hiring staff members to do this manually.
  • Background checks keep the facility secure and information is retained for future check-ins, which also saves time.
  • Provides a snapshot of the type of individuals entering a facility on either a daily basis or for events and meetings.

What are the best visitor management software products?

The top-rated visitor management software products include:

How much does visitor management software cost?

Some vendors, such as Envoy and iLobby, offer a limited free version of their products. Basic plans go for around $20 to $100 a month. Premium plans usually cost over $100 a month and are customized to fit the business’s needs.