Eventbrite for managing engaging events
September 19, 2017

Eventbrite for managing engaging events

Patrice Watson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Eventbrite

My organization uses Eventbrite for free and paid events created in partnership with our sponsors to engage our readers in a 1:1 conversational experience. There are multiple markets and publications in the whole organization that use Eventbrite for the same reason. The business problems it addresses are RSVP management, ticket management, specific messaging to attendees, database management, promotion, social integration and ticket revenue management.
  • Management of a history of your events that attendees can see to better understand the type of events to expect from us
  • Integration with Facebook
  • Optional information gathering about attendees
  • Report generation including attendee list
  • Fairly easy to use as a paid ticketed service for the occasional events we create that have an admission cost
  • Really good mobile management app for RSVP management
  • While integration with Facebook is fairly seamless, once you have uploaded the event description to Facebook, any additional revisions must be made on both Eventbrite and Facebook individually. It's not a live integration.
  • My initial on boarding was extended by needing to seek information through various blogs, outside users and exploration through the site. More comprehensive training for first timers to the site would be welcome.
  • Integration with the manager calendar would help the marketing timeline. It's helpful to get email reminders, but would be fabulous if milestones could be dropped in my calendar.
  • A dedicated URL for each event has been easy to use for tying events to editorial content, promotion and marketing.
  • For ticketed events, it has been an easy -to-use system without requiring a lot of training on a complicated technology. It is also competitively priced for transaction management.
  • Whether we have discovered any Eventbrite users via the Eventbrite site promotion, we appreciate it as a recommendation of our event for like-minded event attendees.
We've used Facebook events and choose Facebook technology when we are trying to socialize in conjunction with another partner or there is not an event manager available to use the Eventbrite tool.
Eventbrite is well suited for events that are fairly straightforward. For events where attendees make many choices of activities and you require a head count for each one, to the best of my knowledge, this functionality is not currently available. Scenarios where Eventbrite is less appropriate might include symposiums, conferences and festivals that have limited capacity for food and assigned seating. For the type of events we use it for, it is fairly ideal, especially if the attendee is already using Eventbrite. If they do not have an account, there may be some drop off. I don't have any statistics on this but would be interested to know how we could avoid any drop off that is occurring at the sign-in gate.