Item: Eventbrite
Rating: 9
Author: Joshua Melder

Overall Satisfaction with Eventbrite

Use Cases and Deployment Scope

Eventbrite is an event-planning service that allows individuals to efficiently track attendees or those interested in an event. It integrates extremely well across a variety of platforms and offers a very clean and easy user experience. Furthermore, as an organizer, Eventbrite does a great job regarding tracking attendees. The service enables organizers to find the most effective advertising platforms and apply those lessons learned to later campaigns.I have used Eventbrite in order to keep track of meeting attendees outside my own organization. I have really enjoyed the overall experience of creating, sharing, and managing events / meetings through the service.

Pros and Cons

Pros

Extremely clean user interface - enables users to access the content they need over being distracted by other features
Tracking works extremely well. I can easily integrate reporting with other business tools.
For free events, costs at Eventbrite are extremely low (or free!)

Cons

Eventbrite is a very streamlined service and does not offer a lot in terms of customization.
Templates are not centered around branding and focus more on Eventbrite's platform
There are other business solutions that can perform as well or better within more common ecosystems.

Return on Investment

Free service for events that do not have a cost.
Attendance reporting based on event interest works extremely well. We can estimate demand / availability for an event with ease.
The paid service enables us to utilize promotion codes and other incentives that drive engagement.

Alternatives Considered

Eventzilla, Wrike and Cvent Event Management

We have utilized Eventbrite due to its popularity in the market. After our experience, we can see why it remains one of the top event platforms out there. Overall, the experience is extremely streamlined and helps individuals get details, sign up, and attend events with ease. As an end user, I have appreciated the overall value that the platform provides and the peace of mind that comes from using it compared to other alternatives.

Support Rating

Eventbrite is a wildly popular events platform. I have found quite a bit of information on how to use it via the internet. There are several sites that enable new users to learn and become accustomed to the platform. However, I would say the platform does a really good job of walking new users through the initial experience of creating a successful event.

Key Insights

Do you think Eventbrite delivers good value for the price?

Yes

Are you happy with Eventbrite's feature set?

Yes

Did Eventbrite live up to sales and marketing promises?

Yes

Did implementation of Eventbrite go as expected?

Yes

Would you buy Eventbrite again?

Yes

Other Software Used

Cvent Event Management, Wrike

Likelihood to Recommend

In a business setting, I have enjoyed the simplicity and tracking abilities for multi-customer events. However, I would probably recommend Eventbrite outside of the corporate world. I think Eventbrite works much better for individual events or specific events that will track people from several locations (instead of one to a few companies). Overall, I like the experience and find the user interface inviting and easily understandable for new users interested in events.

Comments

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An Incredibly Efficient Event Creation and Tracking Tool!