New sales development rep: a helpful tool!
August 24, 2019

New sales development rep: a helpful tool!

Robert Beach | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with EverString

Helps to get accurate reporting on company demographics, description, and phone number. It's being used by the sales team and is built into Salesforce. I recently started working in the role at this company and didn't realize the importance of the tool until recently. I get phone numbers to call leads and can be more informed in selling by finding content I can then come at from a relatable place.
  • Links to relevant social media portals
  • Similar leads list
  • Salesforce integrated
  • Incomplete company profiles
  • Many "keywords" which I don't use. The list is long and unhelpful for my role.
  • Lack of customization. I would like to be able to remove, add, and re-order info.
Honestly, we didn't have any training around using the tool. Yes, it's easy to find the info that it provides but would be great if there was another view or easier way to see the information rather than scrolling down in our CRM and going to the little box with tabs.
I haven't been able to use this feature yet. I'm already getting leads from marketing and other internal sources. What I need is a list of employees at their company, what they do, how recently they were hired, and who they report to. I have to reply on LinkedIn sales nav for that.
n/a
I honestly haven't used the contact page as much as relying on data already in our lead gen from marketing. I get a sense from my manager that these numbers are good, though I would prefer only direct lines (who wouldn't) as I can usually find at least a gen CS number on their website.
Sales is becoming increasingly more difficult generally speaking. Cold outreach rarely ends with a sale in our niche market so any and all information that I can get from prospecting tools would help make my job easier. I would spend much more time if I didn't have the tool in hand.
not much impact on sales and marketing teams working together. it's been helpful for my job as a sales development rep but I can't speak for the rest of the team or another department. It's just made it so I can find information faster I don't know what we were using before.
Great for getting some info to help prepare for first and second cadences. Less advanced info for really getting into the company's mission. It would be helpful to have more on recent news stories, decisions the company has made, and what the culture is like. Having to go to other places to get a robust look/company profile.