EvolutionX: The chat box that copies to our e-mails is a lifesaver!
November 21, 2023

EvolutionX: The chat box that copies to our e-mails is a lifesaver!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with EvolutionX

EvolutionX is our website store. It is super important that we have support at our fingertips when we need it. The chat box that copies to our e-mails is a lifesaver! Please don't ever change this level of service, it is the gamechanger. The EvoX team over the years has always been extremely knowledgable and available for our questions. They keep the Help Center updated for quick reference, that addresses some of our questions to the team, but mostly educates us on what's possible. Would like to see more training webinars.
  • Chat box to e-mail please don't ever change that
  • Service team is quickly available to answer our questions
  • Would like training webinars
  • SEO, Keyword search visibility
  • Get ESS and SPR to update their LIST PRICES!
  • Increased online revenue
Yes, EvolutionX has helped us build a larger digital presence but we need to update it.

Do you think EvolutionX delivers good value for the price?

Yes

Are you happy with EvolutionX's feature set?

Yes

Did EvolutionX live up to sales and marketing promises?

Yes

Did implementation of EvolutionX go as expected?

Yes

Would you buy EvolutionX again?

Yes

Claire and Marc are always there for us. Extremely important and knowledgable.

EvolutionX Feature Ratings

Product catalog & listings
10
Product management
10
Bulk product upload
5
Branding
1
Mobile storefront
1
Product variations
2
Website integration
1
Visual customization
1
CMS
1
Abandoned cart recovery
1
Checkout user experience
6
eCommerce security
9
Promotions & discounts
1
Multi-site management
10
Order processing
10
Shipping
5
Custom functionality
6