Item: EvolutionX
Rating: 10
Author: Anton Smyslov

Overall Satisfaction with EvolutionX

Use Cases and Deployment Scope

Mainly used for e-commerce needs. In our case, setup up multi-channel marketing campaigns, SEO, and merchandise management for B2B. Adjusting campaigns (e.g., banners, seasonal pages, and one-time campaigns), so pretty much everything you typically need for E-commerce. It could serve quite well our needs with small customers as well as large ones since we work in B2B.

Pros and Cons

Pros

Campaign management.
Merchandise management.
Orders management.

Cons

New users could find it overwhelming.
Data reporting.
Order management (updating it could be improved).

Return on Investment

Improved customer satisfaction.
Improved marketing management.
Reduced time of customer service.

Alternatives Considered

Adobe Commerce (Magento Commerce)

I would say price and nice sales team. Since I haven't decided on the solution - I can't tell much.

Key Insights

Do you think EvolutionX delivers good value for the price?

Yes

Are you happy with EvolutionX's feature set?

Yes

Did EvolutionX live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of EvolutionX go as expected?

I wasn't involved with the implementation phase

Would you buy EvolutionX again?

Yes

Other Software Used

ironSource, AppLovin MAX, Adjust by AppLovin

Likelihood to Recommend

It's quite well suited for the needs of our company. I'm pretty sure it will also suit the needs of mid-big-size companies. There are a lot of features, it's quite easy to administrate and maintain, and customer service is nice and friendly. I would say for companies that already utilize a big suite of (e.g., SAP services) for e-commerce, then it's not the best choice to switch. Otherwise, I don't see any problems.

EvolutionX Feature Ratings

Comments

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Nice e-commerce platform with a great feature set.