Take the hassle out of outreach and use Exceed.ai!
March 15, 2022
Take the hassle out of outreach and use Exceed.ai!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Exceed.ai
Our sales team has been overwhelmed by the increase in customers since the pandemic began. We're using Exceed.ai in our sales department for follow-up with prospective customers. We have a few different types of outreach that Exceed.ai helps us accomplish. New prospective customers are having weekly outreach through Exceed.ai for a series of 6-12 months that we've customized based on the type of prospect we are speaking with. It helps our sales team focus on active prospects and allows older prospects to still have outreach. We love it!
Pros
- Customer service is great
- Prospective customer outreach
- Prompt responses and feedback
Cons
- Working out time zone issues
- Sometimes the outreach happens too often or there are duplicates
- Phone call outreach - we currently use email and text
- Follow up with prospective customers
- Scheduling demonstrations with our sales team
- Taking the cold calling portion out of our daily routine gives us time to follow up with warmer leads.
- Helped us schedule more demo sessions
- Helped us weed through leads that weren't appropriate for our software
- Provide continual outreach on leads that may have gone silent.
Verse was the other platform we tried and there were too many issues and a lack of 24/7 outreach. Exceed.ai is customizable and incredibly helpful to our sales team. We love how we've been able to select a lead cadence and provide our own types of responses for the Exceed.ai team to take over and continue outreach on these prospects. It's a game-changer!
Do you think Exceed.ai by Genesys delivers good value for the price?
Yes
Are you happy with Exceed.ai by Genesys's feature set?
Yes
Did Exceed.ai by Genesys live up to sales and marketing promises?
Yes
Did implementation of Exceed.ai by Genesys go as expected?
Yes
Would you buy Exceed.ai by Genesys again?
Yes
Comments
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