Item: Exclaimer
Rating: 9
Author: Durandt Eksteen

Overall Satisfaction with Exclaimer

Use Cases and Deployment Scope

We utilise Exclaimer to append a signature to each user’s outgoing email. Additionally, we employ the banner functionality to promote events or deals as part of every outgoing email signature.

Pros and Cons

Pros

The process of configuring and utilising email signatures through Exclaimer is both efficient and straightforward. This encompasses the ongoing maintenance and support of these signatures.
Configuring and utilising email signature-based marketing through Exclaimer is both efficient and straightforward. This encompasses the ongoing maintenance and support of these signature-based banners as well.
Exclaimer’s cloud-based, highly available, and resilient portal/service is accessible from any location at all times. It consistently provides the capability for maintenance, support, configuration, and ease of use.

Cons

Exclaimer is an excellent product that fully satisfies the criteria for an easy-to-use, always-on email signature tool. The only consideration is the cost of use, particularly in developing markets.

Return on Investment

Although the return on investment (ROI) is not fully measurable, it is assured. Exclaimer guarantees a professional email image at the signature level, enhancing brand respect and professionalism. The product’s always-on, always-available nature ensures that support and maintenance are quick and easy.

We have successfully created and implemented two distinct company signatures with ease. Assigning the correct user to the relevant signature is both quick and straightforward. Additionally, we have designed and assigned a unique signature to a specific user, featuring a completely different look and feel. In short, Exclaimer is highly configurable and assured to meet expectation.

Security and Reliability

We are ISO 27001:2013 certified. From an Information Security Management and requirements perspective, Exclaimer fully complies with all specified requirements, ensuring we can utilise the product while adhering to governance standards.

Key Insights

Do you think Exclaimer delivers good value for the price?

Not sure

Are you happy with Exclaimer's feature set?

Yes

Did Exclaimer live up to sales and marketing promises?

Yes

Did implementation of Exclaimer go as expected?

Yes

Would you buy Exclaimer again?

Yes

Likelihood to Recommend

Exclaimer ensures that all email users have an appended email signature, which is uniform across the board. This guarantees a consistent and professional appearance for all emails, enhancing their overall look and feel.

Comments

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Excellent product. Fulfills all of our requirements 100%

Software Version