Easy to use and simple signature management.
November 21, 2024

Easy to use and simple signature management.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Exclaimer Cloud - Signatures for Office 365

Overall Satisfaction with Exclaimer

We have gone from everyone using different email signatures to uniform templates between departments. This gives our organization a more professional feel and ensures all relevant information is sent to our customers. All 300+ members of staff now have email signatures that fit their department, with the added benefit of our marketing department being able to send deals to customers we are currently communicating with.

Pros

  • Uniform Signature Layouts for the whole company.
  • Easy management and design of email templates.
  • Easy to set up new templates.
  • It is easy to target templates to certain people.

Cons

  • Can't make small changes for individual users without creating a whole new template.
  • It uses information from Active Directory/ Microsoft 365, but it won't read every field available.
  • Uniform feel for all emails sent by the organisation.
  • Meets regulatory Compliance.
  • Ability to send out the right phone numbers for the right departments.
  • It is easy to onboard new staff with the correct details from day 1 (no setup is needed from the new starter).
We haven't used these features. It is easy to create and modify the templates, but most of ours have been static. They are changed and used from that point onwards. Our marketing team has run a couple of ad campaigns, but the majority of our templates have been used for several months.
I haven't noticed any difference.

Do you think Exclaimer delivers good value for the price?

Yes

Are you happy with Exclaimer's feature set?

Yes

Did Exclaimer live up to sales and marketing promises?

Yes

Did implementation of Exclaimer go as expected?

Yes

Would you buy Exclaimer again?

Yes

It is quick and easy to set up new signatures for departments/groups. However, we are on the cheaper plan, so we only get the ability to create ten templates for email signatures. Therefore, when someone needs to tweak a template, we need to be thoughtful of resources. This is great for our parts and sales teams to be able to send deals to customers as they are talking about other products and services.

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