Easy texting platform for reminders
February 04, 2020

Easy texting platform for reminders

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with EZ Texting

EZ Texting was being used in the recruiting department to follow-up with candidates that we did not hear back from to set up interviews. We would also use EZ Texting to confirm final interviews and send reminders for interview events and presentations.
  • The capability of mass messaging
  • Records of texts sent
  • Having to copy and paste numbers individually when mass messaging
  • Not able to integrate with our current applicant tracking system
  • Good ROI with getting candidates to respond to a missed email
  • Great ROI for getting individuals to confirm interview times
We were up and running and seeing positive results within a week of creating our EZ Texting account. It opened up a completely new avenue of recruiting for us, with candidates who do not check their email regularly or answer calls from unfamiliar phone numbers. Results were definitely immediate as we were not previously using a texting platform.
EZ Texting has pretty user-friendly and self-explanatory navigation on the website. EZ Texting makes it easy to respond to messages quickly and create singular or mass messages to send out. EZ Texting's scheduling tool was also extremely easy to use and helpful for reminders.
I have never reached out to customer service with an issue as I did not have any, so I have a neutral view of customer support.
We did not send photos using EZ Texting, so I cannot review this feature. The MMS mode however did allow for more characters, which was definitely beneficial!
We did not utilize keywords in EZ Texting.
I now use Greyscale. This platform allows us to connect our candidate profiles on our applicant tracking system to the text messages we are sending so, the information is all in one place. I did not select EZ Texting over Greyscale because EZ Texting did not offer the same convenience.
EZ Texting is well suited for people looking to send text reminders for office appointments or interviews. It can also be helpful to follow up with individuals that have not responded via email to a message sent.
EZ Texting is not well suited for messaging more than 10 or so candidates because of the copy and pasting of every phone number--that can be extremely time-consuming and tedious.