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May 18, 2021

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Mary McGuire | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with EZ Texting

I use EZ Texting to communicate with the people we serve as well as manage messaging for partner organizations.
  • Ease of use.
  • Clean platform.
  • Analytics.
  • Reporting features could be expanded.
  • Our open rate is high.
  • Our opt in rate is high.
  • Our users engage with the information we provide.
It took less than an hour to get familiar with all aspects of the platform. Once our team understood what we needed to prepare to create our campaigns, we were up and running quickly. Our partners also love how quick we can create campaigns from visioning to launch.
This is the most user friendly mobile texting platform I've had the pleasure to use. Glad we made the decision to go with EZ Texting.
The support team is responsive, knowledgeable and focused.
For our work, images are everything. This was the feature that sold us on the platform.
Keywords are super handy because they let us understand which marketing campaign they have been exposed to and that helps us understand our ROI from a variety of digital and traditional marketing perspectives.
Trumpia is expensive, clunky and complicated. EZ Texting is not, it's a breath of fresh air and how a platform should work.
I love the simplicity of the platform, especially the MMS feature and how easy for our audience to opt in. EZ Texting works perfectly for us because we are in control of our work, unlike some of the other texting companies that do not permit the user to create, edit and launch campaigns.