Keeps your Customers Just a Text Away!
March 30, 2022

Keeps your Customers Just a Text Away!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with EZ Texting

EZ texting is so simple to use. We send out our weekly events to our clients. EZ Texting helps us maintain a contact database of our clients and this literally pays off with one customer who returns through the door! We strongly recommend EZ texting for any customer facing retail shop.

Pros

  • Customer Retention
  • Announcements
  • Promotions

Cons

  • Multimedia and integration of tiktok
  • Customer retention is our priority and it’s delivered so efficiently by using EZ Texting
It is very Easy to use and the features are intuitive.
Very easy to implement. Knowledge base articles are so easy to follow!
None

Do you think EZ Texting delivers good value for the price?

Yes

Are you happy with EZ Texting's feature set?

Yes

Did EZ Texting live up to sales and marketing promises?

Yes

Did implementation of EZ Texting go as expected?

Yes

Would you buy EZ Texting again?

Yes

Everyone has a busy schedule. Texting is smart and a total non intrusive way of marketing. Customers can opt in and opt out at any time. This is a very important distinction that sets it apart from other forms of one to one marketing.

Comments

  • Taylor Marsh | TrustRadius Reviewer
    Taylor Marsh
    (Vendor Representative) commented 3 years ago
    Hey there! Thank you for your review! Yes! We absolutely agree: text marketing is a non intrusive, smart way to keep in contact with your customers, while allowing them to opt in or out whenever they want. We're happy to hear that this helps with your company ROI and that you recommend us--thank you! As for integration of other platforms--especially something like TikTok, you're correct, we do not have that ability, but we're always striving to make our product the best version it can be! Thank you again for your feedback. Sincerely, Taylor

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