Easy, affordable and fast text marketing solution
September 14, 2022

Easy, affordable and fast text marketing solution

Sam DiNicola | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with EZ Texting

We have clients who need to send mass text communications to a specific list sporadically, not all of the time. EZ Texting makes it easy to pay as you need/as you go which works better for many of our clients than a monthly subscription. It is easy to upload a list of contacts and keep them separate. You can compose messages and send them to multiple lists which is really convenient. We typically send business information messages about hours or locations changing and marketing messages.

Pros

  • Upload and manage lists of contacts
  • Pay as you need messages
  • Easy to compose and schedule messages

Cons

  • Saving composed messages as drafts
  • Duplicating past messages to be used again in the future
  • It has made it easy to communicate necessary information with customers.
It's very easy to get set up and start sending text message communications. It is a very user-friendly interface. You don't need to be tech-savvy to get set up and start sending text message communications which are great. I wish there was an easier way to save drafts or to send mockups and drafts as test text.
Yes, EZ Texting is very straightforward. When we have had questions it is easy to look at the online documentation to get an answer. When we are unable to find the answer to a question within the online documentation it is fast and easy to get help from the team at EZ Texting to make sure we can move forward with our work.

Do you think EZ Texting delivers good value for the price?

Yes

Are you happy with EZ Texting's feature set?

Yes

Did EZ Texting live up to sales and marketing promises?

Yes

Did implementation of EZ Texting go as expected?

Yes

Would you buy EZ Texting again?

Yes

It is great for people who are not tech-savvy, want to get up and running quickly, and want to pay as needed. I have not used it for scheduling recurring messages or sending them to many different lists at once so I'm not sure if it works as well as other options for that. I feel that the pricing is competitive and works well for smaller businesses.

Comments

  • Taylor Marsh | TrustRadius Reviewer
    Hey Sam! Thank you so much for your review! We're happy to hear that you're enjoying EZ Texting and that the set up was straight forward and intuitive. When it comes to duplicating messages: you can save a template to be used again under Tools. If you go to Outbox>click the little carrot (V) to the right of the message, there is a "create new draft" button that will copy the message and contacts and you can edit it before sending again. That being said, if you have any further questions, don't hesitate to reach out to us via email at support@EZTexting.com or via the chat option on our website. Thank you, again, for your feedback! Sincerely, Taylor

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