EZ Texting the Good, the Bad, and Crazy.
August 28, 2022

EZ Texting the Good, the Bad, and Crazy.

Daniel Kahn | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with EZ Texting

I collect cell phone numbers inside of EZ Texting with the help of Zapier. I send group emails at least once a week. EZ Texting is very useful when it comes to reaching my prospects and has boosted sales by at least 200%. EZ Texting helps me stay in front of my prospects, current customers, and past customers.

Pros

  • EZ Texting make it easy to send mass messages.
  • EZ Texting makes it very easy to compose messages.
  • EZ Texting has provided wonderful customer service.
  • EZ Texting makes it simple to set up drip campaigns.

Cons

  • The EZ Texting mobile App is all but useless. It has minimal functionality and is very slow to update.
  • Sometimes from both the App and the Desktop version, messages I send in conversation will literally not be sent. When I return to the conversation my reply will be missing.
  • It is frustrating that when composing a message I'm not able to have blank line spaces. If it's a long message it looks unprofessional.
  • EZ Texting has helped me grow my contact list from zero to thousands.
  • EZ Texting helps me see how effective by messages are with "open rates" and "click rates"
  • The EZ Texting Drip campaigns have been key for upsells and sales in general.
EZ Texting group texting and general composition is 10 star easily. Everything after that as far as usability goes is extremely lacking.

Do you think EZ Texting delivers good value for the price?

Yes

Are you happy with EZ Texting's feature set?

Yes

Did EZ Texting live up to sales and marketing promises?

Yes

Did implementation of EZ Texting go as expected?

Yes

Would you buy EZ Texting again?

Yes

EZ Texting is an affordable mass texting option that does the job. I would be willing to pay more for better tech and a way better mobile App.

Comments

  • Taylor Marsh | TrustRadius Reviewer
    Taylor Marsh
    (Vendor Representative) commented 4 years ago
    Hey Daniel, Thank you so much for your review! We're so happy to hear that you're enjoying EZ Texting, that you're utilizing the Zapier integration, and, when it comes to reaching your prospects we've helped to boost your sales by at least 200%; fantastic! That's what we love to hear. We appreciate your feedback on the app. Due to apple limitations, the mobile app is best used for on the go 1-1 messaging. If you are experiencing glitches, please delete and re download as we've recently launched an update. For the full EZ Texting experience, you can use us on your phone's mobile browser. Again, thank you so much for your feedback! Sincerely, Taylor

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