EZ Texting lives up to its name!
March 29, 2024

EZ Texting lives up to its name!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with EZ Texting

We use EZ Texting to get the most important messages out to our membership. We find more and more that members get inundated with emails, and texting seems to be a better way of communication. EZ Texting is pretty easy to use.
  • The new AI feature is wonderful.
  • Sending large group texts is easy to navigate.
  • The delivery report is helpful.
  • Trying to reach customer support is a hassle.
  • Using the chat for support is terrible. All they do is offer you articles that have nothing to do with your question or problem.
  • Deliverability rates are high for mass texts.
Getting started was fairly easy and the daily operation has proven easy for the staff who use it. It is very user friendly.
I love how the AI compose gives you three options. This has been very helpful. I also love how you can select different options based on the type of message you are trying to send. For example, casual tone, marketing, etc.

Do you think EZ Texting delivers good value for the price?

Yes

Are you happy with EZ Texting's feature set?

Yes

Did EZ Texting live up to sales and marketing promises?

Yes

Did implementation of EZ Texting go as expected?

Yes

Would you buy EZ Texting again?

Yes

EZ Texting is easy to navigate. Set-up was better than expected. The new AI feature is fantastic.