A Good Deal
July 31, 2025

A Good Deal

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Fin by Intercom

I use Fin by Intercom as part of my daily interaction with our clients using email responses. He helps me create meaningful and professional messages that enhances my connection with my recipients. It aids my task to be more presentable, smooth, and simple to understand depending on the level I want it to be. It makes my life easier during work hours that it reduces my task to think complicated phrases where Fin can do the job. It is a reliable and smart choice for a business to invest in.

Pros

  • Fix grammar
  • Paraphrase or Rephrase
  • Change tone

Cons

  • A different look for Fin
  • It provide customer satisfaction surveys
  • It makes the agents life more easier
  • Easy to use and navigate
This is a deserving rating based on my day to day experience with Fin while I am using Intercom for my emails. It smoothens my transaction with our clients and helps me produce a more satisfactory response and messages. I am satisfied with its overall performance as a handy tool in Intercom.
Fin aids my overall writing experience with Intercom, in my day to day tasks he is the number one tool that I use along side with our company templates and scripts. He makes it more professional, smooth, and easy to understand that can be presentable to our clients and customer. Fin is a good tool to make a good customer satisfaction rate that can help the business even more.
Fin is a good tool against other AI tools as he is straightforward and direct to the point on what you would like to do with your messages or texts. He can help our business to produce professional messages and makes our life a lot more easier. Fin is also the tool we use to receive satisfactory results from engagement with customers.

Do you think Fin by Intercom delivers good value for the price?

Yes

Are you happy with Fin by Intercom's feature set?

Yes

Did Fin by Intercom live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Fin by Intercom go as expected?

Yes

Would you buy Fin by Intercom again?

Yes

Whenever I am doing emails, Fin is there to make my life easier by helping me produce professional messages in a way that I am not thinking too much. He also helps me in terms of rephrasing and changing the tone of my sentences to make it more appropriate to my audience.

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