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Financial Edge NXT - It's worth it!
Updated July 08, 2022

Financial Edge NXT - It's worth it!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blackbaud Financial Edge NXT

Financial Edge NXT is being used by the finance and administration team in our foundation. The main business problems that it addresses are easy access to reporting for executives and access to information in real time and from anywhere with a web connection.
  • Financial Edge NXT provides beautiful, easy to read, and visual reports.
  • Financial Edge NXT makes access easy for our executive through the various permission levels for access that it provides.
  • Financial Edge NXT is still being developed, so not all of the functionality in Financial Edge (the database view) is available yet in NXT. Therefore users must have access to both the traditional view and the webview.
  • Yet to be determined.
Financial Edge NXT is suitable for organizations of all sizes. In fact, even though our organization is large, we only have two users for FE NXT. We have roughly 90 users of Raiser's Edge and RE NXT, however, and the integration between the two systems is valuable.

Blackbaud Financial Edge NXT Feature Ratings

Using Blackbaud Financial Edge NXT

Evaluating Blackbaud Financial Edge NXT and Competitors

  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product

Blackbaud Financial Edge NXT Implementation

We were already using FE locally hosted, so the transition was not difficult.
  • Implemented in-house
Change management was a small part of the implementation and was well-handled

Blackbaud Financial Edge NXT Support

We use the Blackbaud chat support when needed. They are generally accessible and available when we need them.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Yes. We depend on the system and want to have the tools we need to be successful.

Using Blackbaud Financial Edge NXT

It is very user friendly. We have used it for years and have minimal issues.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
Yes