Microsoft Flow is in its Infancy but has a lot of Potential
Boris Skylar | TrustRadius Reviewer
January 20, 2020

Microsoft Flow is in its Infancy but has a lot of Potential

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Flow

I evaluated Microsoft Flow's framework for a possible benefit of the integration with a few internal systems. I was looking to automate a few redundant functions and cut down on manual efforts. I have reviewed it with others on the team but it may require more time before we can make the decision. I see a lot of potential with this framework and looking forward to rolling out few automated processes in the future.
  • Microsoft Flow does a good job at automation of manual processes.
  • Microsoft Flow could save a lot of time and cut down on doing monotonous steps.
  • Microsoft Flow could be made a little more intuitive for non-developer users.
  • I would like to see more templates to choose from.
  • ROI has been undefined as I have not completed the evaluation.
  • I think Microsoft Flow has excellent product with high potential and I plan to spend more time evaluating it.
Microsoft Flow is pretty powerful, and it integrates with other applications into its automation. However, Microsoft Flow does have limitations with integrating into a web browser. Microsoft Flow is targeted towards business users, not so much the social media side of things. It does serve some function for online b2b platform.
  • Microsoft Flow does a great job at automation.
  • Repetitive Microsoft Flow can save a lot of time; eliminates repetitive and monotonous things.
  • Microsoft Flow has a lot of ways it can integrate into other Microsoft programs.

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Microsoft Flow is suited to automate processes that will not change. An example would be when I would create a new support ticket, and a new set of tasks associated with this ticket would get created along with that helps to eliminate several repetitive actions.

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